Here's the situation. My company recently purchased Topaz ClipGems for our end users to use when having members sign documents that are accessed on a third party's website that is only compatible with Internet Explorer. Virtually all of the ClipGems were deployed and are functioning without issue, however there are a few that aren't working. When they access the website to sign documents it says that no signature capture device was detected. After literally weeks of troubleshooting, uninstalling and reinstalling the software and copying configuration files from working computers with no luck I finally broke down and called Topaz to get their assistance. After a couple of hours we discovered that if we right click on IE and select 'Run as an Administrator' that the ClipGems worked just fine.
Unfortunately, in order to Run IE as an Administrator you either have to be an administrator on that computer, which we don't want our end users to be, or we need to be able to enter administrator credentials, which we don't want our end users to have. Let me also note that even when I try to get the ClipGem to work while signed on with my administrative credentials I still need to right click and select Run as an Administrator or I get the same error that the end users are getting and it won't work.
I'm one step away from just wiping the computers and starting them over from scratch, but before I did that I figured I'd attempt one more work around. I was attempting to write a script that the end users could run that would open IE as an administrator by using;
%systemroot%\system32\runas.exe /user:techadmin /savecred "C:\Program Files\Internet Explorer\iexplore.exe"
Unfortunately this just opens IE using the administrative credentials of techadmin, which isn't the same as using techadmin's administrative credentials to be able to right click Internet Explorer and select 'Run as an Administrator'.
It seems like there must be a way to write a script and place it on the end users' desktops that they can double click on which then uses the administrative credentials of our techadmin account to basically 'right click' on IE and select 'Run as an Administrator'. This script would also have to save the password to techadmin so that they wouldn't have access to it. Any suggestions would be most appreciated.