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windows update

Posted on 2016-10-14
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Last Modified: 2016-12-02
how to solve " failure configuring windows update , reverting changes, do not turn off your computer " message.
It stuck for ever.
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Question by:Albert Jean
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14 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 41844692
i usually start by trying to install a couple updates manuall
if that does not work - i unstall 2-3 of the latest updates - then try again
or you can do a system restore to a date it was still ok
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LVL 4

Expert Comment

by:Uttam Kumar
ID: 41844697
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Author Comment

by:Albert Jean
ID: 41850499
I will try to uninstall the latest updates from safe mode to see if it can be fixed that way.
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LVL 93

Expert Comment

by:nobus
ID: 41851516
ok - keep us posted
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Author Comment

by:Albert Jean
ID: 41857411
I can't find a way yet to remove the updates. I can boot only into safe mode. In safe mode the don't want to go away.
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LVL 93

Expert Comment

by:nobus
ID: 41858077
try running sfc /scannow or a repair :
http://www.sevenforums.com/tutorials/3413-repair-install.html            REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC

if these don't help, try a system restore  - as suggested above
0
 

Author Comment

by:Albert Jean
ID: 41858781
I already tried sfc,  repair, and system restore. The system restore kept running, and never fully restored the computer. The only solution seems to do a factory reset. I keep this as the last option.
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LVL 93

Expert Comment

by:nobus
ID: 41858909
did you go back enough in system restore?   you may need to show more restore points
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Author Comment

by:Albert Jean
ID: 41860797
I see only two restore points on the computer , and I will try again.
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LVL 93

Expert Comment

by:nobus
ID: 41861636
did you select the "show other restore points"
look here :http://www.sevenforums.com/tutorials/700-system-restore.html
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Accepted Solution

by:
Albert Jean earned 0 total points
ID: 41871042
Finally I did a factory reset.
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LVL 93

Expert Comment

by:nobus
ID: 41871635
tx for feedback - if no more help is needed, plse close this Q
or delete it
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LVL 59

Expert Comment

by:LeeTutor
ID: 41909920
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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