windows update

how to solve " failure configuring windows update , reverting changes, do not turn off your computer " message.
It stuck for ever.
Albert JeanAsked:
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Albert JeanConnect With a Mentor Author Commented:
Finally I did a factory reset.
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nobusCommented:
i usually start by trying to install a couple updates manuall
if that does not work - i unstall 2-3 of the latest updates - then try again
or you can do a system restore to a date it was still ok
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Uttam KumarTech Support ExpertCommented:
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Albert JeanAuthor Commented:
I will try to uninstall the latest updates from safe mode to see if it can be fixed that way.
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nobusCommented:
ok - keep us posted
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Albert JeanAuthor Commented:
I can't find a way yet to remove the updates. I can boot only into safe mode. In safe mode the don't want to go away.
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nobusCommented:
try running sfc /scannow or a repair :
http://www.sevenforums.com/tutorials/3413-repair-install.html            REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC

if these don't help, try a system restore  - as suggested above
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Albert JeanAuthor Commented:
I already tried sfc,  repair, and system restore. The system restore kept running, and never fully restored the computer. The only solution seems to do a factory reset. I keep this as the last option.
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nobusCommented:
did you go back enough in system restore?   you may need to show more restore points
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Albert JeanAuthor Commented:
I see only two restore points on the computer , and I will try again.
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nobusCommented:
did you select the "show other restore points"
look here :http://www.sevenforums.com/tutorials/700-system-restore.html
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nobusCommented:
tx for feedback - if no more help is needed, plse close this Q
or delete it
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LeeTutorretiredCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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