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exchange 2013 multi tenant users cannot see who is in the group

Posted on 2016-10-15
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Last Modified: 2016-11-27
Hi
I have recently setup an exchange 2013 multi tenant server and all the users are in correct OU, they can only see the people and groups in that OU
Distribution groups all work however we have 1 issue

If a user within OWA selects the group and tries to see who is in the group it is blank (ie- shows no members) !!!

There are members and if that user sends an email it goes to people

Anyone out these seen this before ...
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Question by:Member_2_7970364
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Expert Comment

by:Jian An Lim
ID: 41846031
check whether your DL have the attribute hideDLMembership


http://woshub.com/how-to-hide-users-from-exchange-distribution-group/
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Author Comment

by:Member_2_7970364
ID: 41846225
Hi

No the option is not set ... I have also to false but nothing :(
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LVL 36

Expert Comment

by:Jian An Lim
ID: 41847416
Did outlook have the same issue?
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Author Comment

by:Member_2_7970364
ID: 41847749
Hi
Outlook is fine - this only happens within OWA
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LVL 36

Expert Comment

by:Jian An Lim
ID: 41849198
I wonder did that segregated address list kicks in

check on the user you login for their AddressBookPolicy

and see what is in there.
do you use OU based segregation?
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Author Comment

by:Member_2_7970364
ID: 41866973
Hi - sorry for delay .. been off sick
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Author Comment

by:Member_2_7970364
ID: 41866993
When I create a mailbox I use this:

Command 1-
New-Mailbox -Name 'Bob Smith' -Alias 'bob.smith' -OrganizationalUnit 'testco.co.uk/ExchangeTenants/testco1' -UserPrincipalName 'bob.smith@tesstco1.co.uk' -SamAccountName 'bob.smith' -FirstName 'Bob' -LastName 'Smith' -AddressBookPolicy 'Testco1'

Command 2-
Set-Mailbox bob.smith@testco1.co.uk -CustomAttribute1 "Testco1"


TO create a distribution group I used the command:

Command 1-
New-DistributionGroup -Name 'Testco test1' -OrganizationalUnit 'testco.co.uk/ExchangeTenants/testco1'

Command 2-
Set-DistributionGroup -Identity 'Testco Test1' -CustomAttribute1 Testco1


This creates the dist group and only members of the OU can see it ... which is great but when you use OWA to see who is in a member of the group .. .nothing
But using Outlook as a client .. you can see the members !!
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LVL 36

Expert Comment

by:Jian An Lim
ID: 41887015
sorry, i run out of options.



I wonder if you can provide a screenshot of OWA and Outlook, maybe i can think of something else.
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Accepted Solution

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Member_2_7970364 earned 0 total points
ID: 41897453
Hi

Eventually called Microsoft and the issue was relating "IncludedRecipients           : MailboxUser" and it should have read "IncludedRecipients           : AllRecipients"

As per below:

[PS] C:\>Get-GlobalAddressList *avon* | fl

RunspaceId                   : 159a51c4-751f-4976-a6ef-a0085bf10af1
IsDefaultGlobalAddressList   : False
Name                         : Avonvets - GAL
RecipientFilter              : ((CustomAttribute1 -eq 'Avonvets') -and (RecipientType -eq 'UserMailbox'))
LdapRecipientFilter          : (&(extensionAttribute1=Avonvets)(!(!(objectClass=user)))(objectCategory=person)(mailNick
                               name=*)(msExchHomeServerName=*))
LastUpdatedRecipientFilter   : ((CustomAttribute1 -eq 'Avonvets') -and (RecipientType -eq 'UserMailbox'))
RecipientFilterApplied       : True
IncludedRecipients           : MailboxUsers
ConditionalDepartment        : {}
ConditionalCompany           : {}
ConditionalStateOrProvince   : {}
ConditionalCustomAttribute1  : {Avonvets}
ConditionalCustomAttribute2  : {}
ConditionalCustomAttribute3  : {}
ConditionalCustomAttribute4  : {}
ConditionalCustomAttribute5  : {}
ConditionalCustomAttribute6  : {}
ConditionalCustomAttribute7  : {}
ConditionalCustomAttribute8  : {}
ConditionalCustomAttribute9  : {}
ConditionalCustomAttribute10 : {}
ConditionalCustomAttribute11 : {}
ConditionalCustomAttribute12 : {}
ConditionalCustomAttribute13 : {}
ConditionalCustomAttribute14 : {}
ConditionalCustomAttribute15 : {}
RecipientContainer           : xxxx/ExchangeTenants/avonvets
RecipientFilterType          : Precanned
Identity                     : \Avonvets - GAL
IsValid                      : True
ExchangeVersion              : 0.1 (8.0.535.0)
DistinguishedName            : CN=Avonvets - GAL,CN=All Global Address Lists,CN=Address Lists Container,CN=Hosted
                               Exchange,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxxxx,DC=co,DC=uk
Guid                         : 41a00fb0-e5cb-4df5-b17f-8355db023e11
ObjectCategory               : xxxxx/Configuration/Schema/Address-Book-Container
ObjectClass                  : {top, addressBookContainer}
WhenChanged                  : 22/11/2016 12:00:37
WhenCreated                  : 05/08/2016 13:38:30
WhenChangedUTC               : 22/11/2016 12:00:37
WhenCreatedUTC               : 05/08/2016 12:38:30
OrganizationId               :
Id                           : \Avonvets - GAL
OriginatingServer            : xxx.xxxx.co.uk
ObjectState                  : Unchanged
*********************************************

CHANGED USING BELOW:

[PS] C:\>get-GlobalAddressList *avon* | Set-GlobalAddressList -IncludedRecipients allrecipients


*********************************************
[PS] C:\>Get-GlobalAddressList *avon* | fl

*********


RunspaceId                   : 159a51c4-751f-4976-a6ef-a0085bf10af1
IsDefaultGlobalAddressList   : False
Name                         : Avonvets - GAL
RecipientFilter              : ((CustomAttribute1 -eq 'avonvets') -and (Alias -ne $null))
LdapRecipientFilter          : (&(extensionAttribute1=avonvets)(mailNickname=*))
LastUpdatedRecipientFilter   : ((CustomAttribute1 -eq 'Avonvets') -and (RecipientType -eq 'UserMailbox'))
RecipientFilterApplied       : False
IncludedRecipients           : AllRecipients
ConditionalDepartment        : {}
ConditionalCompany           : {}
ConditionalStateOrProvince   : {}
ConditionalCustomAttribute1  : {avonvets}
ConditionalCustomAttribute2  : {}
ConditionalCustomAttribute3  : {}
ConditionalCustomAttribute4  : {}
ConditionalCustomAttribute5  : {}
ConditionalCustomAttribute6  : {}
ConditionalCustomAttribute7  : {}
ConditionalCustomAttribute8  : {}
ConditionalCustomAttribute9  : {}
ConditionalCustomAttribute10 : {}
ConditionalCustomAttribute11 : {}
ConditionalCustomAttribute12 : {}
ConditionalCustomAttribute13 : {}
ConditionalCustomAttribute14 : {}
ConditionalCustomAttribute15 : {}
RecipientContainer           : xxxx/ExchangeTenants/avonvets
RecipientFilterType          : Precanned
Identity                     : \Avonvets - GAL
IsValid                      : True
ExchangeVersion              : 0.1 (8.0.535.0)
DistinguishedName            : CN=Avonvets - GAL,CN=All Global Address Lists,CN=Address Lists Container,CN=Hosted
                               Exchange,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxx,DC=co,DC=uk
Guid                         : 41a00fb0-e5cb-4df5-b17f-8355db023e11
ObjectCategory               : xxx/Configuration/Schema/Address-Book-Container
ObjectClass                  : {top, addressBookContainer}
WhenChanged                  : 22/11/2016 12:12:23
WhenCreated                  : 05/08/2016 13:38:30
WhenChangedUTC               : 22/11/2016 12:12:23
WhenCreatedUTC               : 05/08/2016 12:38:30
OrganizationId               :
Id                           : \Avonvets - GAL
OriginatingServer            : xxx
ObjectState                  : Unchanged
*********************************************
*********************************************


Then to clean up ran:

Get-GlobalAddressList *avon* | Update-GlobalAddressList
Get-AddressList *avon* | Update-AddressList
Restart MailboxAssistant


And all good

Thanks to all those that helped
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Author Closing Comment

by:Member_2_7970364
ID: 41902932
help from Microsoft
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