I have a Domain Controller with the Windows Server 2012 R2 operating system. The OS is fully patched. Two USB drives keep appearing and disappearing in Windows Explorer. Here is what I have tried so far:
1. I ran mdsched memory tests, and the memory passes.
2. I ran diskpart cmd tool. It lists the dirves as drive 1 and drive 2, but when I attempt to delete them or perform any action on
them, I receive a message that indicates that the drives do not exist..
3. I ran the MS hot fix 476281_intl_x64_zip.exe, and it tells me that the fix does not apply to my computer/
Unfortunately, I don't know what USB device was plugged into the slots, or even if the slots were used. I don't normally use the USB slots on this computer. I don't know which physical slots the drives pertain to or how to determine that.
How can I address this problem?