Solved

Slow network share for Windows 10 laptops

Posted on 2016-10-16
8
50 Views
Last Modified: 2016-11-07
We have a Small Business Server 2012 Essentials running with Windows 7 clients
We just purchased two laptops with Windows 10 Professional. The laptops run just fine but when to go to a shared folder on the server it gives your proper access but it's very slow, lags pretty bad. No other laptops or desktops have this issue.

One think I do notice on the server is that it does not list these laptops, do I need to add the computers to the domain a certain way maybe? I did join the domain by going to the computer properties-change settings-add the computer to the domain.
0
Comment
Question by:jsarinana
  • 4
  • 3
8 Comments
 
LVL 20

Accepted Solution

by:
CompProbSolv earned 500 total points
ID: 41846093
Are the workstations pointing to the server for DNS?

I'd try accessing the server by IP address (start, run, \\<server ip address>, enter) and see if it is slow there.  If that works quickly, it points to a DNS issue.
0
 
LVL 1

Author Comment

by:jsarinana
ID: 41846110
If it is a DNS issue
where do I start?
like I noted, the other computers do not have this problem
0
 
LVL 23

Expert Comment

by:masnrock
ID: 41846396
What is different about those laptops versus the others? You could open up a command prompt, and type the following:
ipconfig /all

Among the results will be the DNS servers the laptops are using. What I addresses result? If the server is the first DNS result, then do exactly what CompProbSolv has recommended. Otherwise, you either need to check your TCP/IP settings or your DHCP server.

You may also want to update the network drivers and install needed OS patches.
0
 
LVL 20

Expert Comment

by:CompProbSolv
ID: 41846996
"where do I start?"
I'd start with confirming that it really is a DNS issue.
Then I'd run the following on a laptop that isn't working correctly:
start
run
cmd
ipconfig /all

and post the results here.
0
Why spend so long doing email signature updates?

Do you spend loads of your time carrying out email signature updates? Not very interesting are they? Don’t let signature updates get you down. Let Exclaimer Cloud - Signatures for Office 365 make managing email signatures a breeze.

 
LVL 1

Author Comment

by:jsarinana
ID: 41848353
CompProbSolv

Yes I understand how to list where I'm getting DNS from, it's the SBS server . I meant if using an IP address demonstrates that it's a DNS issue what next? tell the laptops to use the DNS server in the TCP/IP properties? create a forward or reverse DNS lookup on the server? like I mentioned before I do not see the laptops listed on the server's SBS console
0
 
LVL 20

Expert Comment

by:CompProbSolv
ID: 41848671
Do you see significantly different results when running ipconfig /all on the laptops that are slow as compared to the ones that are quick?

As a test, I'd disable IPv6 on the slow laptops, reboot, and see if the issue changes.

Is the SBS the only think listed for DNS on these laptops?

If it is a DNS issue, I'd run nslookup on a slow laptop and see what you get.  Does it identify the server?  If you try to resolve the server name, does it come back with a quick and correct answer?  What about resolving google.com?
0
 
LVL 1

Author Comment

by:jsarinana
ID: 41848680
thanks
I'll try this tomorrow night
0
 
LVL 1

Author Closing Comment

by:jsarinana
ID: 41877940
Not sure what happen but after a the laptops were rebooted a couple times everything started to work properly
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
In this Micro Tutorial viewers will learn how to restore single file or folder from Bare Metal backup image of their system. Tutorial shows how to restore files and folders from system backup. Often it is not needed to restore entire system when onl…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

896 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now