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First Outlook email stuck in Outbox as a Draft
Posted on 2016-10-17
Using Outlook 2013 (32 bit) on Windows 10 Pro (all updates applied).
When Outlook 2013 is disconnected from Exchange (because of no internet) or Offline (by clicking the Offline button), the first email sent goes to the Outbox. Whilst still offline, several other emails are sent and sit in the outbox. However, when Outlook reconnects, the first email stays in the outbox, and all other email send as normal. This behaviour is with both newly composed emails and replies.
I've noticed that the first 'stuck' email doesn't have a date or email icon, but looks like a draft email (i.e. no date, draft email icon).
Any pointers appreciated.
When Outlook 2013 is disconnected from Exchange (because of no internet) or Offline (by clicking the Offline button), the first email sent goes to the Outbox. Whilst still offline, several other emails are sent and sit in the outbox. However, when Outlook reconnects, the first email stays in the outbox, and all other email send as normal. This behaviour is with both newly composed emails and replies.
I've noticed that the first 'stuck' email doesn't have a date or email icon, but looks like a draft email (i.e. no date, draft email icon).
Any pointers appreciated.
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4 Comments
Active today
It could be a DNS problem or misconfiguration. If you attempt the same tests using OWA, are the issues the same?
Active today
Hello,
There might be various reasons for getting the error Outlook email stuck in Outbox. Please try below solutions and then check.
1. Microsoft Outlook or the mail server is offline
Solution: https://support.office.com/en-us/article/Fix-messages-that-are-stuck-in-the-Outbox-5116b0ee-a081-43fe-b0a9-978b889b01c7
https://support.microsoft.com/en-us/kb/2663435
2. No default email account is set
Solution: Open Microsoft Outlook >> Click on File tab >> Account Settings >> Under Email tab, select the one of your account and set is as a default.
3. Corrupt SRS File
Solution: Delete or rename the SRS File for your profile
See here: http://www.msoutlookware.c
4. Corrupt Outlook PST File
Solution: Try to run Inbox Repair Tool (Scanpst.exe)
Click here to know how to run: http://www.pstrepairtool.o
5. Antivirus can cause this issue.
Solution: Disable Email scanning in the software.
Get more info on this issue: http://www.article.msoutlo
Thanks & Regards
Clark kent
There might be various reasons for getting the error Outlook email stuck in Outbox. Please try below solutions and then check.
1. Microsoft Outlook or the mail server is offline
Solution: https://support.office.com/en-us/article/Fix-messages-that-are-stuck-in-the-Outbox-5116b0ee-a081-43fe-b0a9-978b889b01c7
https://support.microsoft.com/en-us/kb/2663435
2. No default email account is set
Solution: Open Microsoft Outlook >> Click on File tab >> Account Settings >> Under Email tab, select the one of your account and set is as a default.
3. Corrupt SRS File
Solution: Delete or rename the SRS File for your profile
See here: http://www.msoutlookware.c
4. Corrupt Outlook PST File
Solution: Try to run Inbox Repair Tool (Scanpst.exe)
Click here to know how to run: http://www.pstrepairtool.o
5. Antivirus can cause this issue.
Solution: Disable Email scanning in the software.
Get more info on this issue: http://www.article.msoutlo
Thanks & Regards
Clark kent
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