Solved

HP ProBook 440 G3 Notebook PC Bluetooth not working

Posted on 2016-10-17
10
101 Views
Last Modified: 2016-10-22
I have  a HP Pro Book 440 G3 Notebook PC with Win7 Enterprise. my Bluetooth devices are not connection.  I tried the HP website to download the drivers for it, but I cannot find any.  Any idea?
0
Comment
Question by:fofanah78
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
  • +1
10 Comments
 
LVL 4

Expert Comment

by:Uttam Kumar
ID: 41846994
From the link you can download the broadcom BT driver. First make sure the BT chipsept is not disabled in BIOS or thru thru wireless switch. Once installed, the card should show up in Device manager and should be enabled. After this you can start using it. (Direct link for BT driver is
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 41847598
Also do you have an error in the Device Manager?
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 
LVL 92

Expert Comment

by:nobus
ID: 41847716
did the bluetooth work ok before?
0
 

Author Comment

by:fofanah78
ID: 41848132
I didn't even see the generic Windows Bluetooth drivers.  No it never work before.
bluetooth1.PNG
0
 
LVL 96

Accepted Solution

by:
Experienced Member earned 300 total points
ID: 41848150
Bluetooth Software sits on it own in Device Manager for most computers. Look under Human Interface devices to see if there is a Bluetooth hardware device.

You may not even have Bluetooth (if nothing is under Human Interface Devices, then you do not have Bluetooth), OR, it may not be working. Then it would show a hardware error in Device Manager.

No it never work before  <-- My guess is you do not have Bluetooth.
0
 
LVL 4

Expert Comment

by:Uttam Kumar
ID: 41848419
Please do a sysinfo32 and attach here
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 200 total points
ID: 41848627
then either the drivers were never installed - and you need to do so, or the hardware is failing


but i must support John here - i could not find any trace of a bluetooth device on that model
0
 

Author Comment

by:fofanah78
ID: 41854940
I think its a hardware failure myself, because installed the drivers.
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 41855173
Thanks for the update and I was happy to help.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question