troubleshooting Question

Opinion: Service Management Solution Application

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Lofty WormFlag for United States of America asked on
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I am in the market for a program that will help me manage our workload.  Our group is small, 10 people and 100 users. I have user HP Service center, and Cherwell, but these seem overly complicated and over kill for such a small environment.  (Right now we are using the inbox email solution :P  )

What is your opinion on a simple application that will allow us to manage work tickets (ITEL Incidents and maybe Changes),  projects, and prioritize.
ASKER CERTIFIED SOLUTION
Luis Moura

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