Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Opinion: Service Management Solution Application

Posted on 2016-10-17
1
Medium Priority
?
110 Views
Last Modified: 2016-10-20
I am in the market for a program that will help me manage our workload.  Our group is small, 10 people and 100 users. I have user HP Service center, and Cherwell, but these seem overly complicated and over kill for such a small environment.  (Right now we are using the inbox email solution :P  )

What is your opinion on a simple application that will allow us to manage work tickets (ITEL Incidents and maybe Changes),  projects, and prioritize.
0
Comment
Question by:loftyworm
1 Comment
 
LVL 6

Accepted Solution

by:
Luis Moura earned 2000 total points
ID: 41847285
For ticket Spiveworks
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

581 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question