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Cannot access shared files from Windows 7 Computer

Posted on 2016-10-17
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Last Modified: 2016-11-01
Hey,

I have been having an issue with this for a while now. One day I had no problem accessing either of our 2 file servers. The next I couldn't access either of them. I have been going through boards looking for a solution but no solution has worked thus far. When I try and access a shared file I get "Windows cannot access \\ComputerName" The Error code is 0x80070035 The network path was not found.
I am able to ping both servers by name and IP. There is a MySQL DB on one server that I access regularly with no issue. There is a web server enabled on one that I can get to as well.
The network is in a workgroup. I have checked to ensure that the workgroup name is correct. Network discovery and file and printer sharing are enabled.

Any suggestions are appreciated.

Thanks in advance.
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Question by:Johnathan Burg
9 Comments
 
LVL 32

Expert Comment

by:Paul Sauvé
ID: 41847447
i had the same problem earlier this week...

i had to reboot my wireless modem, then reboot both computers. i did this twice and the problem was solved.


NOTE - do NOT reset the modem, simply reboot...
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LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 41847455
from a command prompt do a
net use * \\servername\sharename 

Open in new window

does it complete without an error?
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LVL 93

Expert Comment

by:John Hurst
ID: 41847532
Check that the network settings on the machine you are accessing remotely did not change to Homegroup.

I use NET USE myself as David has noted above.
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Author Comment

by:Johnathan Burg
ID: 41848503
Paul,

Rebooting does not seem to be resolving the issue. I tried rebooting the modem, router, switch, server, and my workstation multiple times.

David,

Running that command I got System Error 53 has occurred. The network path was not found.

John,

I just made sure of that and it is still set as a Workgroup.
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LVL 93

Expert Comment

by:John Hurst
ID: 41848516
Look at this Microsoft Article for System error 53

https://technet.microsoft.com/en-us/library/cc940100.aspx

Also run TCP/IP Reset, DNS Flush to see if that corrects the network connection.

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer


Check the Microsoft or third party firewall are not blocking your attempts. Try temporarily disabling firewall activities
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Author Comment

by:Johnathan Burg
ID: 41848522
David,

I must have spelled the folder name wrong when I tried net use earlier. When spelled correctly I am getting System Error 1231 has occurred.

The network location cannot be reached. For information about network troubleshooting, see Windows Help.
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Accepted Solution

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John Hurst earned 500 total points
ID: 41848533
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Author Comment

by:Johnathan Burg
ID: 41869201
I am still unable to access the shared folders but as for now I do not have time to pursue this issue.
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