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The Reminder For "Appointment Name" will not appear because the item is in a folder that doesn't support reminders. Is this OK?

Posted on 2016-10-17
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Last Modified: 2016-11-07
We have created a public folder entitled SALES. This was created by logging into a workstation as an Administrator - Public Folders
- All Public Folders - New Folder Called SALES - Folder Contains Calendar Items. Add users permissions etc.

A user tried a test appointment today, tried to set a reminder and received the doesn't support message above.

Appears you are unable to do this by design on a public folder. Is there any way round it and are there any other options.

This is in SBS 2011 and Outlook 2013

Thanks in advance
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Question by:floyd197
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xtermie earned 2000 total points (awarded by participants)
ID: 41848327
According to Outlook Calendar and Task reminders do not appear as expected:
https://support.microsoft.com/en-us/kb/286166

Your Outlook Calendar or Task reminders may not appear at the scheduled time. Also, you may receive the following message when you click Save and Close for a new appointment with a reminder:
The reminder for <subject> may not appear because the item is not in your Calendar or Tasks folder.  Is this OK? <yes> <no>

Use one of the following to work around this behavior:

•If Outlook is not running, start Outlook, and keep Outlook running to receive reminders.
•When you create reminders, verify that they are saved in your primary Calendar or Task folder.
•Exit Outlook, click Start, point to Run, type  outlook /cleanreminders, and then click OK.
•Exit Outlook, click Start, point to Run, type outlook /resetfolders, and click OK. Use this method if the /cleanreminders switch does not resolve the problem.

Also try the  This box for “Display reminders and tasks from this folder in the To-Do Bar” does not exist.
http://www.slipstick.com/outlook/reminders-archives-pst-files/
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by:xtermie
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