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remote desktop

Posted on 2016-10-17
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Last Modified: 2016-11-06
When my consultant remotely accesses my computer all my desktop icons are moved around.  This only happens to me - not others in the office.  What causes this and how can I stop it. It is very annoying.
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Question by:Melanie Scheibenpflug
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7 Comments
 
LVL 9

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Tyler Brooks earned 500 total points (awarded by participants)
ID: 41847397
Usually this occurs because he is remoting in using a different display resolution than your desktop is set to normally. The easiest thing would be to have him modify the resolution settings in his RDP session settings to match yours. If this isn't possible there is 3rd party software out there that can allow you to save a desktop layout and restore it after this occurs. It may only be occurring with you because either your display settings are different or he is used a saved RDP connection and somehow this setting got changed by accident.
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Author Comment

by:Melanie Scheibenpflug
ID: 41847407
Thank you -
I will try that out later.  I didn't think his was different than the others in the office but it is possible.
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LVL 98

Assisted Solution

by:John Hurst
John Hurst earned 500 total points (awarded by participants)
ID: 41847530
I set my desktop icons to work in 1024x768 without changing and that normally works.

I remote into a client machine that I use and it does not change icon layout.
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LVL 4

Assisted Solution

by:Uttam Kumar
Uttam Kumar earned 500 total points (awarded by participants)
ID: 41847671
In my case when ever this happened, it was due to different display resolution between source and target machine, see if you can manage to get same resolution.
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LVL 36

Assisted Solution

by:Kimputer
Kimputer earned 500 total points (awarded by participants)
ID: 41848368
This is indeed expected behaviour with RDP and different screen resolutions.
Just save the desktop views, and restore it each time the other one has logged in: http://www.softwareok.com/?Download=DesktopOK
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Author Comment

by:Melanie Scheibenpflug
ID: 41848649
Will try these options.
Thank you
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LVL 98

Expert Comment

by:John Hurst
ID: 41875999
Solutions offered work.
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