<div>
Yes, and I think SCANPST should flush out any errors like that.
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<div>
Just remember the 50GB Size limit for the Inbox Repair tool.<br />
And if it doesn't fix it, you still need to re-create the PST. (Can import old msgs when done)<br />
Also if ScanPST errors it can lose mails, so keep a backup, in case they refuse to recover.
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<div>
I would still suspect a less than 100% reliable connection. Unless a POP3 transaction downloads ALL messages, and completes the transaction with the QUIT command, it all begins with the first message next time email is received. I have seen this MANY times with POP3.
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<div>
Hi Malmensa, forgot all about the logging, &nbsp;User has locked his workstation
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<div>
Thanks Edwin, but no its not set to leave on the mail server. &nbsp;As mentioned in the description, the issue is with one recurring email only, and it is the same email being received (as confirmed by the details in the message header)
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<div>
Did you try SCANPST as suggested earlier? &nbsp;Please do that and let us know.
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<div>
I asked the Financial Product Vendor to provide any logs they had to substantiate that it wasn't from their end, and they understandably declined. &nbsp;<br />
<br />
I asked the 3rd party who owned the &quot;invoices&quot; to change the email address in the details for my client. &nbsp;Bingo the emails started arriving in my inbox. &nbsp;Called the Financial vendor with the evidence and they now say thousands of customers of their product have reported the same issue.<br />
<br />
And why didn't the emails appear in the web-mail? &nbsp;<br />
My clients ISP is in the process of moving mailboxes between two webmail platforms, and advised that some emails of certain formats weren't displaying in the new web-mail app. &nbsp;When we opened them in the &quot;old&quot; webmail site we could see the emails coming into the inbox.<br />
<br />
Case closed my dear Watson.
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<div>
Question was fully answered.
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<div>
<div class="content wysiwyg-content">
I have a situation where a user running OLK2013 on Win10 keeps receiving one particular email from his ISP hosted mailbox.<br />
<br />

<ul>
<li>He receives about 50 emails a day, but this one email keeps being received into the inbox about 10-15 times a day. &nbsp;</li>
<li>OLK is set to download his email every 15mins, and the email doesn't come into the inbox on every sync with the POP mailbox. &nbsp;</li>
<li>At other times he'll receive 3 or 4 in one hit.</li>
<li>I have checked the message headers in a random number of the emails, and the headers are identical.</li>
<li>I have spoken to the message originator (a cloud based financial package) and they've been able to confirm only one copy of the email went out of their email system, and aren't seeing it repeatedly being sent in their outgoing queues.</li>
<li>When we log into web-mail, the message isn't visible</li>
</ul>
<br />
While we can set up rules, the volume is increasing steadily, has a sizable pdf attached, and is being downloaded over mobile broadband with a very low quota.<br />
<br />
I am stumped!!!
</div>
</div>


I have a situation where a user running OLK2013 on Win10 keeps receiving one particular email from his ISP hosted mailbox.

He receives about 50 emails a day, but this one email keeps being received into the inbox about 10-15 times a day.  
OLK is set to download his email every 15mins, and the email doesn't come into the inbox on every sync with the POP mailbox.  
At other times he'll receive 3 or 4 in one hit.
I have checked the message headers in a random number of the emails, and the headers are identical.
I have spoken to the message originator (a cloud based financial package) and they've been able to confirm only one copy of the email went out of their email system, and aren't seeing it repeatedly being sent in their outgoing queues.
When we log into web-mail, the message isn't visible


While we can set up rules, the volume is increasing steadily, has a sizable pdf attached, and is being downloaded over mobile broadband with a very low quota.

I am stumped!!!

OLK2013 receives same email over and over, but only this one email

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