I am trying to configure outlook 2010 client to connect to exchange 2013 mailbox account. The domain account is a tenant domain on my exchange 2013 server. I have added the internal DNS A record to point to my exchange 2013 server but it still says:
The name cannot be resolved. The connection to the Microsoft exchange server is unavailable. Outlook must be online or connected to complete this action.
I am able to connect internally and externally to OWA via the web URL without a problem: https://mail.mydomain.com/owa
Things I have done:
I have made sure the workstation is set to the correct time as the server.
I can ping mail.mydomain.com and get the correct exchange 2013 server ip address
This article will help to fix the below errors for MS Exchange Server 2016
I. Certificate error "name on the security certificate is invalid or does not match the name of the site"
II. Out of Office not working
III. Make Internal URLs and Externa…
Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.