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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 44
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Microsoft Office 2007 Professional won't validate the license

I have a Windows 7 laptop where Microsoft Office 2007 Professional has been installed multiple times, each time on the same laptop. The laptop is used by inexperienced users and has been set back to factory defaults a couple of times.

The last time it was re-installed, I get a message that license key is not valid. The software is usable but the user gets a validation message every time they open Word or Excel.  I think Microsoft put a limit to the number of times the same piece of software can be installed and validated. Is there a work-around so the user doesn't get a validation message every time the software is opened?

This is a non-profit organization with a lot of temporary operators.
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Mary Bock
Asked:
Mary Bock
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3 Solutions
 
Lee W, MVPTechnology and Business Process AdvisorCommented:
Call Microsoft.  Buy a new copy (they are VERY cheap through TechSoup for non-profits.)
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Lee W, MVPTechnology and Business Process AdvisorCommented:
To be clear, Activation issues, if you have come up with a limit of some sort, we can't help you "hack" anything - you typically call Microsoft's Activation line and if necessary speak to a human being.
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Brian BIndependant Technology ProfessionalCommented:
There usually is a number of times you can install a license before it starts warning you like you are experiencing. Provided you aren't in violation and still only have the number of installs the license permits, Microsoft won't have a problem giving you more activations if you call the number listed.
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