Search Outlook Items

I can't search any Outlook Items with Subject containing a word "VPN". However, those items does exist in the mailbox. Any idea ?

Thx
AXISHKAsked:
Who is Participating?
 
Niten KumarConnect With a Mentor Principal Systems AdministratorCommented:
Check if indexing has completed in outlook.  Sometimes you need to reset indexing by rebuilding your Instant Search catalog.  You can rebuild the search catalog, which restarts the indexing of your data files. The search catalog is a file where all of your Outlook and Microsoft Windows items (data files) are indexed. To rebuild your search catalog, do the following:

1. Exit Outlook.

2. In Microsoft Windows, click the Start button, and then click Control Panel.

3. In the Indexing Options dialog box, click Modify, click to clear the check box next to Outlook, and then click OK.

4. Click Advanced.

5. Click Rebuild.

6. Restart Outlook.
0
 
JohnConnect With a Mentor Business Consultant (Owner)Commented:
Also, open Outlook and in the Search box, to the right, there is a pull down. Make sure you select Current Mailbox or All Mailboxes (takes longer). If you select the default Current Folder, it may not find what you want.
0
 
AXISHKAuthor Commented:
1. How to check whether Index is built up succesfully or not ?
2. I need to search a word "VPN" appear in Subject of the email. Do I need to explicitly specify in Outlook to lookup successfully ?

Thx
Screen01.png
Screen02.png
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
JohnBusiness Consultant (Owner)Commented:
Open Control Panel, Indexing Options and it will tell you in the first screen how complete indexing is. If you are using your computer, it can take a couple of days.

Also in Locations (first index options screen) make sure both USERS and Outlook are selected.
0
 
Niten KumarPrincipal Systems AdministratorCommented:
1. Click on the Search bar

indexing1.JPG

2. You will see the top ribbon change and a Search Tools button showing.  Click on it and click on Indexing Status.

indexing2.JPG
3. You should see status as shown below.

indexing3.JPG
0
 
AXISHKAuthor Commented:
Seem like it can index properly.

Do I need to specify anyting in the searching criteria in order to lookup a word contained in the Subject ?

Thx
Outlook-Index.png
0
 
JohnBusiness Consultant (Owner)Commented:
Open Outlook and look in your Inbox.

Search for something in the Inbox. Does that work?
0
 
AXISHKAuthor Commented:
Doesn't work. When typing something in the search box, does it lookup the content only or the subject as well ?

Thx
0
 
JohnBusiness Consultant (Owner)Commented:
Make sure all the following are set and if you make changes, rebuild the index

Windows7-IndexOptions2
0
 
Niten KumarPrincipal Systems AdministratorCommented:
Best would be to clear the outlook index catalog and rebuild as i have mentioned in my previous comment.
0
 
AXISHKAuthor Commented:
Thx
0
 
Niten KumarPrincipal Systems AdministratorCommented:
Is your problem resolved?
0
 
JohnBusiness Consultant (Owner)Commented:
Thanks and I hope all is resolved now.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.