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Search Outlook Items

Posted on 2016-10-18
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Last Modified: 2016-10-19
I can't search any Outlook Items with Subject containing a word "VPN". However, those items does exist in the mailbox. Any idea ?

Thx
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Question by:AXISHK
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13 Comments
 
LVL 7

Accepted Solution

by:
Niten Kumar earned 1200 total points
ID: 41848001
Check if indexing has completed in outlook.  Sometimes you need to reset indexing by rebuilding your Instant Search catalog.  You can rebuild the search catalog, which restarts the indexing of your data files. The search catalog is a file where all of your Outlook and Microsoft Windows items (data files) are indexed. To rebuild your search catalog, do the following:

1. Exit Outlook.

2. In Microsoft Windows, click the Start button, and then click Control Panel.

3. In the Indexing Options dialog box, click Modify, click to clear the check box next to Outlook, and then click OK.

4. Click Advanced.

5. Click Rebuild.

6. Restart Outlook.
0
 
LVL 98

Assisted Solution

by:John Hurst
John Hurst earned 800 total points
ID: 41848232
Also, open Outlook and in the Search box, to the right, there is a pull down. Make sure you select Current Mailbox or All Mailboxes (takes longer). If you select the default Current Folder, it may not find what you want.
0
 

Author Comment

by:AXISHK
ID: 41849324
1. How to check whether Index is built up succesfully or not ?
2. I need to search a word "VPN" appear in Subject of the email. Do I need to explicitly specify in Outlook to lookup successfully ?

Thx
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LVL 98

Expert Comment

by:John Hurst
ID: 41849336
Open Control Panel, Indexing Options and it will tell you in the first screen how complete indexing is. If you are using your computer, it can take a couple of days.

Also in Locations (first index options screen) make sure both USERS and Outlook are selected.
0
 
LVL 7

Expert Comment

by:Niten Kumar
ID: 41849339
1. Click on the Search bar

indexing1.JPG

2. You will see the top ribbon change and a Search Tools button showing.  Click on it and click on Indexing Status.

indexing2.JPG
3. You should see status as shown below.

indexing3.JPG
0
 

Author Comment

by:AXISHK
ID: 41849346
Seem like it can index properly.

Do I need to specify anyting in the searching criteria in order to lookup a word contained in the Subject ?

Thx
Outlook-Index.png
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41849351
Open Outlook and look in your Inbox.

Search for something in the Inbox. Does that work?
0
 

Author Comment

by:AXISHK
ID: 41849355
Doesn't work. When typing something in the search box, does it lookup the content only or the subject as well ?

Thx
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41849363
Make sure all the following are set and if you make changes, rebuild the index

Windows7-IndexOptions2
0
 
LVL 7

Expert Comment

by:Niten Kumar
ID: 41849364
Best would be to clear the outlook index catalog and rebuild as i have mentioned in my previous comment.
0
 

Author Closing Comment

by:AXISHK
ID: 41849503
Thx
0
 
LVL 7

Expert Comment

by:Niten Kumar
ID: 41849531
Is your problem resolved?
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41849860
Thanks and I hope all is resolved now.
0

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