troubleshooting Question

SG300-10 10-Port Gigabit Managed Switch packet loss and reduced bandwidth, layer 2

Switches / HubsNetworking Hardware-Other
12 Comments3 Solutions396 ViewsLast Modified:

We use SG300 to deliver internet layer 2 connections for our customers but have discovered a problem.
It occour when there is more than 1 customer connected to the SG300, each on separate lan ports and separate vlans
Each port is configured with the customers speed by shaping bw per port.
Lets say the customer on port 1 has 11Mbit shaped speed, and the customer on port 2 has 12Mbit shaped.
Uplink is gigabit.

When one of the customers, lets say on port 1 uses more then the bandwith shaped on port then i get packet loss to the management ip of the SG300, and the customer on port 2 is suffering from very slow internet and packet loss too.

Anyone have a solution to this?
Aaron Tomosky
Director, SD-WAN Solutions

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