troubleshooting Question

Dell XPS All-In-One Monitor flashing

Avatar of Christopher Gay
Christopher GayFlag for United States of America asked on
Windows OSDisplays / MonitorsDell
8 Comments3 Solutions246 ViewsLast Modified:
Hello,

I have a Dell XPS All-In-One that recently began giving me the error: Command at 0x0000000000000000 at referenced location 0x0000000000000000 cannot be read. To solve this issue, I had to totally format the drive and install windows again from a separate installation media. Since then, I've updated all drivers, ran the Dell driver update utility, and Dell diagnostics. However, the screen continues to go black every couple of seconds and or dissolves into a bunch of random horizontal lines.

Any assistance would be greatly appreciated.

Thank you,
Chris
SOLUTION
Lofty Worm
IT Manager

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