Windows anniversary update issue with Citrix
We installed the Win 10 Anniversary update last week. Since then each time the users reboot or log off and then back on their computers, the Citrix Receiver login box comes up. If they put in the domain\user name and then their password, they are ok until they log out or reboot their pc.
If they don't put in their login information in the Citrix Rec box, then each time they try to go into like ADP, the box comes up again.
Any ideas on how to stop the Citirix rec login box from popping up?
If they don't put in their login information in the Citrix Rec box, then each time they try to go into like ADP, the box comes up again.
Any ideas on how to stop the Citirix rec login box from popping up?
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Are you using Storefront or Web Interface to connect up to?
I'm sure there is a policy somewhere that allows the Store to specify whether users can save passwords or not...
I'm sure there is a policy somewhere that allows the Store to specify whether users can save passwords or not...
I think you can also control an aspect of this with the client-side configuration
Client-side ADM template (C:\Program Files\Citrix\ICA Client\Configuration\icacl
'HKLM\Software\\{WOW6432No
Client-side ADM template (C:\Program Files\Citrix\ICA Client\Configuration\icacl
'HKLM\Software\\{WOW6432No
ASKER
web interface and as I mentioned, this did not start until we installed the win 10 anniversary update.
Now the login box for Citrix rec keeps popping up.
Now the login box for Citrix rec keeps popping up.
Check this on Web Interface
Open the Web Interface Management Console.
Select the "XenApp Services Sites" node.
Edit the "Authentication Methods" settings.
Select the "Prompt" method and click "Properties".
Select the "Password Settings" node.
Make sure that "Allow users to save passwords" is checked.
Open the Web Interface Management Console.
Select the "XenApp Services Sites" node.
Edit the "Authentication Methods" settings.
Select the "Prompt" method and click "Properties".
Select the "Password Settings" node.
Make sure that "Allow users to save passwords" is checked.
ASKER
I guess my question would be, why would this be just affecting Win 10 users who have the update applied when windows 7 pc are not having the issue?
I'm just checking the options.
It's possible that the Windows 10 upgrade has overwritten some Registry keys that deal with the Receiver password storage. Especially if you did an in-place upgrade rather than a wipe and reload.
if this is the case I'd start by reinstalling the Receiver and seeing if it behaves any better. I've seen Windows 10 upgrades do all manner of odd things, including uninstalling software.
It's possible that the Windows 10 upgrade has overwritten some Registry keys that deal with the Receiver password storage. Especially if you did an in-place upgrade rather than a wipe and reload.
if this is the case I'd start by reinstalling the Receiver and seeing if it behaves any better. I've seen Windows 10 upgrades do all manner of odd things, including uninstalling software.
ASKER
Ok we will give the uninstall I try and let you know.
After the Anniversary upgrade was released, further updates were also released to fix some issues that came with the upgrade. Make sure those PC's have all the updates installed that came after the 1607 release (they are quite large).
ASKER
Rindi,
I just ran the windows update on one of the win 10 computers and it says that it is up to date..
I just ran the windows update on one of the win 10 computers and it says that it is up to date..
ASKER
removed the citrix rec and then installed it again..
Ran the Citrix cleaner to remove it first.
Ran the Citrix cleaner to remove it first.
ASKER