How do I view a customers cart as an admin in Zencart?

We have a zen cart system and we want to be able to view a customers cart when they call us.
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HypercubeTechAsked:
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Peter HartCommented:
in most cart systems the customers cart details are there in the orders section
how long failed or incomplete orders stay in the orders section is usually configurable

but Maybe the Zen cart its an add-on  link this one:

https://www.jsweb.uk/zen-cart-plugins/admin-tools/super-orders
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