VMWare 6 crashing

We have VMWare 6 server that had been running fine for months, and it has now pink-screened twice within 8 days.

I am not sure how to read the screen error code or kernel log.

A pic of the screen from last crash is attached.

Any advice or ideas would be greatly appreciated.
zicemanAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)Connect With a Mentor VMware and Virtualization ConsultantCommented:
Did you check all your hardware ?

That is one method of updating. Booting from the ISO.

other options which are quicker....include

HOW TO: Update VMware ESXi 6.0.0 GA to ESXi 6.0.0b in 5 easy steps

HOW TO: Update (Patch) VMware ESXi 6.0.0 GA to ESXi 6.0.0b with VMware Update Manager (VUM)

Enter maintenance mode, connect via SSH, and type the following:-
esxcli network firewall ruleset set -e true -r httpClient
esxcli software profile update -p ESXi-6.0.0-20161004001-standard -d https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml
esxcli network firewall ruleset set -e false -r httpClient

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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
PSOD (Pink or Purple Screen of Deaths) are caused by

Hardware Failure  - so check memory using Memtest86+, run diagnostics, RAID issues, Disk failure

Firmware in server - so check correct firmware for storage controller, network interface, and BIOS

Make sure you are using the OEM version of ESXi for your server, e.g. Dell, IBM, HPE, Fujitsu not the plain vanilla version from VMware.

Make sure you are using a certified server on the HCL

Make sure you are using the latest ESXi 6.x builds and patches from VMware
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gheistCommented:
Care to attach pic of pink screen?
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zicemanAuthor Commented:
Sorry - though I had attached it. Here it is.
20161018_113311.jpg
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Is the fault ALWAYS with VM - Win2008Srv and GP Exception 13 ?
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gheistCommented:
ESXi 6.0 U1
I have feeling about memory test due (somebody rode a tractor near yout server and now a DIMM went 1um loose)
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zicemanAuthor Commented:
Andrew - I am not sure about the previous fault. This is only the second one, and I did not capture the info from a few days ago. Was chalking the first one up to sun spots.  When it happened again in less than a week, well....

Gheist - there have not been any tractors running nearby. Could be the large rats, I suppose.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
What is the make and model of server ?
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zicemanAuthor Commented:
Andrew - not on site at the moment. Will need to physically look at the hardware to confirm the model. It is an HP that is around 4 or 5 years old.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
4-5 year old HPE server may not be certified for 6.0, but if it ran with no issues, and now started to fail, with PSOD, time to check hardware, re-seat processors, check heatsinks fans, DIMMs, are seated correctly.
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zicemanAuthor Commented:
I Downloaded ESXI 6.0u2 (VMware-VMvisor-Installer-6.0.0.update02-3620759.x86_64.iso).

Is the right way to get the latest version and should we just boot from the ISO to update it?
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gheistConnect With a Mentor Commented:
updates come as vib and zip files.

First you need to boot HP firmware/diagnostic CD (hidden behind paywall) to find any hardware problems.

Recent models (G8+ at least)have diagnostic image flashed in ROM...
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
do you require any further assistance to close this question?
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