Solved

Symantec Endpoint Protection - Windows 10 Anniversary Update

Posted on 2016-10-18
4
61 Views
Last Modified: 2016-10-30
I upgraded a computer using the Windows 10 Anniversary Update.  During the update, it prompted me to uninstall SEP.  After the update completed successfully, I am unable to install SEP 12.1.6 MP6.  It keeps telling me "Doesn't work on this version of Windows".  I can't find a solution on Symantec's site.
0
Comment
Question by:GStoner
  • 2
4 Comments
 
LVL 77

Expert Comment

by:arnold
ID: 41849343
Sep is incompatible with windows 10. See if there is a win 10 supported update, that has recently been released.

Consensus ru6/ru7 or ru8 might be the version supporting Windows 10 if not until sep 13 Comes out.

Ref Symantec. Forums, search "sep Windows 10"
0
 
LVL 53

Expert Comment

by:McKnife
ID: 41849648
That version is said to be compatible, see https://support.symantec.com/en_US/article.HOWTO119349.html and especially anniversary upgrade: https://support.symantec.com/en_US/article.HOWTO125003.html

https://support.symantec.com/en_US/article.TECH235458.html makes a distinction between "compatible" and fully supported. Fully supported: in the next major release. Compatible: now.

Ask their support, what to do, since it should work.
0
 

Accepted Solution

by:
GStoner earned 0 total points
ID: 41858789
Their support advised me to wait for the next release, as SEP 12.1.6 MP6 currently has issues with Windows 10 Anniversary Update.
0
 

Author Closing Comment

by:GStoner
ID: 41865743
The other suggestions did not help.  Symantec tech support advised me to wait for the next release.
0

Featured Post

Save on storage to protect fatherhood memories

You're the dad who has everything. This Father's Day, make sure your family memories are protected. My Passport Ultra has automatic backup and password protection to keep your cherished photos and videos safe. With up to 3TB, you have plenty of room to hold the adventures ahead.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

These days, all we hear about hacktivists took down so and so websites and retrieved thousands of user’s data. One of the techniques to get unauthorized access to database is by performing SQL injection. This article is quite lengthy which gives bas…
An analysis of the phishing scam that has been affecting Google users, along with steps to take for protection, as well as what to do if you receive one of the emails.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now