Solved

Save Password on Citrix Mobile Receiver

Posted on 2016-10-18
  • iPhone
  • iOS
  • Cell Phones
  • Miscellaneous
  • iPad
  • +2
1
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Last Modified: 2016-10-26
Netscaler: 11.1.47 VPX
Storefront 3.6
Xenapp 7.9
 
 
2 Questions-
 
1) We only use Citrix externally via 2 factored VPX connection. I need to give the ability to "Save Password" on Mobile device. I tried the following but doesn't seem to work across the Netscaler. https://docs.citrix.com/en-us/receiver/ios/6/mobile-receiver-admin-save-password.html
 
 
2) Receiver works on iPads (Tablets) but not on iPhone/Android phones. On Phone the 2 Password field (for 2 factor) never shows up.  The fieds to show up on iPads correctly. We use Email discovery. We mainly use iPads but it was brought to my attention. I tried using the latest Receiver but no luck. Does it not work on phones. What can be the issue?
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Question by:GGHC
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Accepted Solution

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Dirk Kotte earned 500 total points
ID: 41851566
1) Save Password doesn't work when authenticating at NetScaler-Gateway. NS-GW send some information preventing the save password option.

2) works at my android phone ... but i don't use email-based discovery. Try using the NS-FQHN.
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