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Activate Microsoft Office in Windows 2012 RDS server issue

Posted on 2016-10-19
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Last Modified: 2016-11-07
Hello,

We setup a Windows 2012 remote desktop servers for a published SAP application.  Office 2013 is installed.  

When users launch the application which leverages Office, they see the Microsoft Office Activation Wizard dialog box popping up.  

I previously RDP into the server as administrator and apply the product key.  When a regular user login, she still see the pop up.

Please advise what I should do.
Office-Activation.png
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Question by:nav2567
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6 Comments
 
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Scott C earned 500 total points (awarded by participants)
ID: 41850101
Take a look at this blog.  It discusses the confusion aspect of licensing Office in a RDC environment.

https://www.mirazon.com/how-do-you-license-office-in-a-remote-desktop-environment/

Basically you need a license for each workstation NOT the server.

To make this work, you are going to want to look into a volume licensing solution.

Here's another blog that talks about the same situation.

https://virtualqube.com/blog/licensing-office-in-a-remote-desktop-environment/
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Author Comment

by:nav2567
ID: 41850587
So, do you think the reason why the RDS users are seeing the Office License popup is because they do not have Office being properly activated on their local workstation?

How do I fix it?
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Expert Comment

by:Scott C
ID: 41850636
You need to purchase a Volume License version of Office for the number of users you have.
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Author Comment

by:nav2567
ID: 41850824
We have the licenses.  

Do we need go to the problematic workstation of the users and type in the product key?
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Expert Comment

by:Scott C
ID: 41851023
Ah, I see what you mean.  Yes.
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Expert Comment

by:Scott C
ID: 41876861
Solution provided is standard answer.
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