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Basics of NetApp

OK, I have a new NetApp device I am inheriting.  How do I manage it?  I tried to go to its IP and it has no web interface.  Is there a thick client I need to install to manage these storage devices??  Model FAS2240-2? or DS14MK4?
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Paul Solovyovsky
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TY both, I have all the creds I need and IP's.  This is not new install, and is running production VM farm, so I need to be careful.

I am hearing you both say it is managed through a thick client, NetApp On Command System Manager ( I think I see an exe on our storage).

I see we have this setup, so I am a little confused;

-Head (1)
-----Shelf 1
-----Shelf 2
-----Shelf 3

-Head (2)

The two heads do not appear to be connected, and the 2 head does not appear to be connected to the shelves.  Perhaps not talking to each other.

Also, I have 3 (not 2) IP's. I am guessing these are the shelves??  But they are fiber connected to the head, and do not appear on the network.  Maybe an extra cluster IP?  Confusing setup.  I will get the exe and see what is going on.
OK, now I am extra confused
This is a thick client app running its own web server on my workstation????
This is a thick client app running its own web server on my workstation????

that's correct.

If you are unsure, DO NOT CHANGE anything!

Heads are managed, shelves are connected to heads.

Quickest method is to check how many disks are owned by Controller A and Controller B (head 1 and head 2)
Yep yep, no changes :)  I am no fool.

Still can't access the "console" IP.  I have found 4 more, and 3 passwords, but they are not working.
in that case, serial cable and connect to the filer serial port.

or if the SP ports have been configured and enabled, you could telnet/ssh to the filer head.
Can you narrow down the user name.  Is it administrator or root?
Ty guys :)