How to find what is causing machine to hibernate
Win 10 machine, hibernate is off, sleep is off but the machine keeps going unavailable to gotomypc. I have verified power settings using powercfg. If you move the mouse or enter on keyboard machine wakes right up
Lan card not set to power down adapter to save energy
I can send a packet to the machine from another machine on the network and it will wake up.
Lately about 10:30 at night it goes completely unavailable and I cannot get it to wake up from a packet either
Any suggestions
Lan card not set to power down adapter to save energy
I can send a packet to the machine from another machine on the network and it will wake up.
Lately about 10:30 at night it goes completely unavailable and I cannot get it to wake up from a packet either
Any suggestions
have you checked the device settings for the network adapter? Are you absolutely sure that the machine is hibernating? Is this packet you send a WOL packet?
Hibernate: the machine saves its state to disk and then shuts down to a acpi S5 State.
Standbye is an S3 State
Hibernate: the machine saves its state to disk and then shuts down to a acpi S5 State.
Standbye is an S3 State
ASKER
have you checked the device settings for the network adapter?
Yes I'm sure!
Are you absolutely sure that the machine is hibernating?
No I'm not sure I know that when it goes away it does not show up in the available machines on the network when looking at the router and I know that it will not answer to a ping and when I use the nirsoft software, I downloaded, it cannot get to it. And I know that when someone comes in and the move the mouse or hit enter on the keyboard it becomes available
Is this packet you send a WOL packet? Don't know ill see if I can figure it out if I can find documentation
Yes I'm sure!
Are you absolutely sure that the machine is hibernating?
No I'm not sure I know that when it goes away it does not show up in the available machines on the network when looking at the router and I know that it will not answer to a ping and when I use the nirsoft software, I downloaded, it cannot get to it. And I know that when someone comes in and the move the mouse or hit enter on the keyboard it becomes available
Is this packet you send a WOL packet? Don't know ill see if I can figure it out if I can find documentation
is the power led flashing or off (one being standby the other being off or hibernate)
in device manager network
in device manager network
There is another area with advanced settings to control power settings.
In control panel / Power options>you may have power saver on by default, click on change plan settings> then below click on >change advanced power settings
At the top> is turn off hard disc after XXX minutes
scroll through them all
then save and ok
In control panel / Power options>you may have power saver on by default, click on change plan settings> then below click on >change advanced power settings
At the top> is turn off hard disc after XXX minutes
scroll through them all
then save and ok
ASKER
There are a number of settings in the BIOS, one of which is to accept the WOL packet. I allowed that and now at least when the machine is not available remotely I can ping it from another machine and it wakes up.
There are other settings for controlling other power options, I don't have them set up correctly but I think the answer is in the BIOS.
There are other settings for controlling other power options, I don't have them set up correctly but I think the answer is in the BIOS.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The problem was solved as stated
ASKER