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joelahaleFlag for United States of America

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Outlook 2016 not receiving deletions or changes from Exchange 2010

Issue: Mail changes not filtering down to two separate Outlook 2016 installations
When the end user deletes or changes mail messages on his I-phone or Outlook 2013 laptop the said changes never make it to his remaining computers with Outlook 2016 installed. The changes however are replicated to the Outlook 2013 install

All computers are running in Outlook cached mode.
The .OST files have been removed and recreated
Exchange 2010 is the mail server.
This is the only user affected
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Avatar of Lisa Hendrickson "CallThatGirl"
Lisa Hendrickson "CallThatGirl"
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Closing due to inactivity and I gave the only answer and I believe the best solution.