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Fan for HP TouchSmart 600-1265qd CTO Desktop PC

Posted on 2016-10-20
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Last Modified: 2016-10-20
A client needs a new fan for a HP TouchSmart 600-1265qd CTO Desktop PC and he wants to know what type of fan to order for this unit and where a fan may be ordered. It is no longer covered under warranty and I am having a hard time finding out the type and where to get one. I do not have access to the unit to open it up.

If anyone could point me in the right direction, it would be greatly appreciated.
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Question by:regsamp
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by:andyalder
ID: 41851921
Go to partsurfer.hp.com and look up the serial number, it should give you a list of all spare parts for the machine.
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Author Comment

by:regsamp
ID: 41851939
That site worked pretty well. It listed a lot of different part options but unfortunately I can't see the fan anywhere.
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Expert Comment

by:andyalder
ID: 41851974
It's on the heatsink 603324-001 by the looks of it. Best to replace  603325-001 thermal pad as well (and get some TIM cleaner to remove the old one)
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Author Comment

by:regsamp
ID: 41851985
Hmm, okay. Let me look at the heatsink option and some cleaner.
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andyalder earned 500 total points
ID: 41851993
Google images  show the fan without heatsink, http://www.notebookpartsshop.com/new-hp-touchsmart-600-6001150a-6001155-6001160ch-series-cpu-fan-603324001-p-1815.html for example so you don't need to replace the heatsink after all, just that HP only sell it as a fan/heatsink assembly.
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Author Comment

by:regsamp
ID: 41852044
Okay, it looks like this may be the best options for trying just the fan. Thank you.
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Author Closing Comment

by:regsamp
ID: 41852375
Great help.
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