macOS hard drive recovery
Hi,
I am trying to to get some help recovering data from somebody whose Apple Mac OS X hard drive have crashed - so I have some general questions as I am have a windows background:) So please bear with me.
I did install the latest version of Microsoft office Mac on this machine with all the default options so here are my questions.
I am told the hard drive has crashed and the cannot access it. If they take the machine into an Apple Store with the Genius Bar - can they help?
By default does MacOS backup files to iCloud automatically by default or does it need to be configured?
In a similar fashion how is OneDrive configured to backup by default.
I have read about time machine but it does not look like it backs up to the cloud?
Can I recover an OSX drive with a PC or is that impossible?
Sorry I don't have more specific details on the crash I am overseas from the end user at the moment - so I can understand if the advise that comes back to me from the forum is of a general nature. So looking for a starting point here.
My feeling at the moment might be to advise them on the specialist data recovery service. If the have no online backup available.
Thanks,
Ward
I am trying to to get some help recovering data from somebody whose Apple Mac OS X hard drive have crashed - so I have some general questions as I am have a windows background:) So please bear with me.
I did install the latest version of Microsoft office Mac on this machine with all the default options so here are my questions.
I am told the hard drive has crashed and the cannot access it. If they take the machine into an Apple Store with the Genius Bar - can they help?
By default does MacOS backup files to iCloud automatically by default or does it need to be configured?
In a similar fashion how is OneDrive configured to backup by default.
I have read about time machine but it does not look like it backs up to the cloud?
Can I recover an OSX drive with a PC or is that impossible?
Sorry I don't have more specific details on the crash I am overseas from the end user at the moment - so I can understand if the advise that comes back to me from the forum is of a general nature. So looking for a starting point here.
My feeling at the moment might be to advise them on the specialist data recovery service. If the have no online backup available.
Thanks,
Ward
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
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jhyiesla
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I have recommended this question be closed as follows:
Split:
-- strung (https:#a41852322)
-- strung (https:#a41852406)
-- jhyiesla (https:#a41852415)
-- davidanders (https:#a41854526)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
jhyiesla
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ASKER
Thanks for the great advice as I am overseas from the user it might be hard for me to help them personally with this.
Therefore getting more specific details is a bit hard for a while until I get back
The options you have suggested sound very good.
Do you know if an Apple Store - say the Genius Bar can assist with this? And do you know if they would charge to do this?
Do you have any opinion on the specialist data recovery services to get back OSX data back?
Thanks,
Ward