I am trying to to get some help recovering data from somebody whose Apple Mac OS X hard drive have crashed - so I have some general questions as I am have a windows background:) So please bear with me.
I did install the latest version of Microsoft office Mac on this machine with all the default options so here are my questions.
I am told the hard drive has crashed and the cannot access it. If they take the machine into an Apple Store with the Genius Bar - can they help?
By default does MacOS backup files to iCloud automatically by default or does it need to be configured?
In a similar fashion how is OneDrive configured to backup by default.
I have read about time machine but it does not look like it backs up to the cloud?
Can I recover an OSX drive with a PC or is that impossible?
Sorry I don't have more specific details on the crash I am overseas from the end user at the moment - so I can understand if the advise that comes back to me from the forum is of a general nature. So looking for a starting point here.
My feeling at the moment might be to advise them on the specialist data recovery service. If the have no online backup available.