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It sounds like Lync is logging out the customer from the other location which allows them to login at the new location. &nbsp;It sounds like Lync's error messaging should really say &quot;You have reached the maximum number of computers or devices allowed. &nbsp;Signing in here will log you out of the other location.&quot;<br />
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Have you tried contacting Lync to ask them how you can resolve this?
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It sounds like Lync is logging out the customer from the other location which allows them to login at the new location.  It sounds like Lync's error messaging should really say "You have reached the maximum number of computers or devices allowed.  Signing in here will log you out of the other location."

Have you tried contacting Lync to ask them how you can resolve this?

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Contact Lync? Do you mean MS paid support? <br />
&nbsp;No, that's why I posted here.
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Contact Lync? Do you mean MS paid support?
 No, that's why I posted here.

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Lync 2013 clients are getting pop up window errors saying:<br />
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Please sign out at another location and try again. You have readched the maximum number of computers or devices allowed.<br />
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Then they click OK and can log in.
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Lync 2013 clients are getting pop up window errors saying:

Please sign out at another location and try again. You have readched the maximum number of computers or devices allowed.

Then they click OK and can log in.

Lync 2013

Instant messaging (IM) is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat. Non-IM types of chat include multicast transmission, usually referred to as "chat rooms". Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (a central server retransmits messages from the sender to the communication device).

Chat / IM

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.