Exchange Admin Center!..Cant get in with admin username & password

Hi All
can you anyone help?i was able to login Friday however today I cant access admin centre via the usual username or password?
thank you all in advance
MarK PercYAsked:
Who is Participating?
 
Todd NelsonConnect With a Mentor Systems EngineerCommented:
Did you create a new certificate or renew the existing one?

If new, make sure you assigned the IIS service to the new certificate.
0
 
IvanSystem EngineerCommented:
Hi,

reset password for admin account, or create new user, grant admin rights, and try to login?
If non works, then maybe you have some AD problems.

Regards,
Ivan.
0
 
BillBondoCommented:
Is the service running? Try restarting exchange services?
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
MarK PercYAuthor Commented:
hi Bill which one
0
 
BillBondoCommented:
Not sure. I just have a test environment and this happens to me as well. So I restart my exchange server. Have you tried OWA? reading a lot about resetting IIS as well. I dont have any other answers
0
 
MarK PercYAuthor Commented:
Hi Bill ok I'll restart exchange after business hours!. However restarting IIS or resetting IIS?& thank you by the way
0
 
Todd NelsonSystems EngineerCommented:
What version of Exchange, and is this a new install?
0
 
MarK PercYAuthor Commented:
Hi Todd its exchange 2013 I updated the certificate last Friday could this be something to do with it?
0
 
MarK PercYAuthor Commented:
helpful with both responses
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.