Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies. Only from Platform Scholar.
Solved
Temperamental Sharepoint
Posted on 2016-10-24
Hi Experts,
I've got a customer running SBS 2011 using sharepoint on it which is playing around.
Some users are saying their changes and uploads aren't saving. They can see this when another user has gone to access the file and it's months out of date.
They all access it the same way - internal internet page with the sharepoint. All hosted from the SBS server. If it was an issue with a Microsoft OneDrive for Business-esque sync failures with a sync client that would make sense, however the users are adamant that the only way they are accessing it is through the web.
I have also checked and there isn't another phantom Sharepoint DB spun up under the same web address so a bit stumped on this.
Also by no means a sharepoint expert so I apologise if I don't understand the answers immediately.
Thanks
I've got a customer running SBS 2011 using sharepoint on it which is playing around.
Some users are saying their changes and uploads aren't saving. They can see this when another user has gone to access the file and it's months out of date.
They all access it the same way - internal internet page with the sharepoint. All hosted from the SBS server. If it was an issue with a Microsoft OneDrive for Business-esque sync failures with a sync client that would make sense, however the users are adamant that the only way they are accessing it is through the web.
I have also checked and there isn't another phantom Sharepoint DB spun up under the same web address so a bit stumped on this.
Also by no means a sharepoint expert so I apologise if I don't understand the answers immediately.
Thanks
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
2
4 Comments
Active today
Couple of points - Computers are machines and can't be temperamental, even if it seems like it sometimes. :-)
Also, users unintentionally don't know exactly what they are doing. For example, they may think they are uploading to SharePoint but they are really going to a network drive. It all seems the same to them.
The point is, check independently, using your account as much as possible, then decide how to proceed.
Good luck...
Also, users unintentionally don't know exactly what they are doing. For example, they may think they are uploading to SharePoint but they are really going to a network drive. It all seems the same to them.
The point is, check independently, using your account as much as possible, then decide how to proceed.
Good luck...
Active 1 day ago
They are all drinking from the same pond which is the confusing bit.
The only thing I can is as you said above they're not right and they are saving it to different places.
Is it possible that some computers are connecting to a cached version of some sort of the site.
It's only really on one set of files so I wouldn't imagine that the entire database is having issues.
Anyone else got any thoughts?
Thanks
The only thing I can is as you said above they're not right and they are saving it to different places.
Is it possible that some computers are connecting to a cached version of some sort of the site.
It's only really on one set of files so I wouldn't imagine that the entire database is having issues.
Anyone else got any thoughts?
Thanks
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Note: There are two main ways to deploy InfoPath forms: Server-side and directly through the SharePoint site. Deploying a server-side InfoPath form means the form is approved by the Administrator, thus allowing greater functionality in the form. …
I thought I'd write this up for anyone who has a request to create an anonymous whistle-blower-type submission form created using SharePoint 2010 (this would probably work the same for 2013). It's not 100% fool-proof but it's as close as you can get…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"!
Step 1: Open a new google tab
Step 2: Go to the left hand upper corn…
Suggested Courses
Course of the Month7 days, 5 hours left to enroll
704 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.