unrealone1
asked on
Temperamental Sharepoint
Hi Experts,
I've got a customer running SBS 2011 using sharepoint on it which is playing around.
Some users are saying their changes and uploads aren't saving. They can see this when another user has gone to access the file and it's months out of date.
They all access it the same way - internal internet page with the sharepoint. All hosted from the SBS server. If it was an issue with a Microsoft OneDrive for Business-esque sync failures with a sync client that would make sense, however the users are adamant that the only way they are accessing it is through the web.
I have also checked and there isn't another phantom Sharepoint DB spun up under the same web address so a bit stumped on this.
Also by no means a sharepoint expert so I apologise if I don't understand the answers immediately.
Thanks
I've got a customer running SBS 2011 using sharepoint on it which is playing around.
Some users are saying their changes and uploads aren't saving. They can see this when another user has gone to access the file and it's months out of date.
They all access it the same way - internal internet page with the sharepoint. All hosted from the SBS server. If it was an issue with a Microsoft OneDrive for Business-esque sync failures with a sync client that would make sense, however the users are adamant that the only way they are accessing it is through the web.
I have also checked and there isn't another phantom Sharepoint DB spun up under the same web address so a bit stumped on this.
Also by no means a sharepoint expert so I apologise if I don't understand the answers immediately.
Thanks
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The only thing I can is as you said above they're not right and they are saving it to different places.
Is it possible that some computers are connecting to a cached version of some sort of the site.
It's only really on one set of files so I wouldn't imagine that the entire database is having issues.
Anyone else got any thoughts?
Thanks