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Sharepoint 3.0 keeps dropping and new sharepoint site is not coming up in home page.

Posted on 2016-10-24
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Last Modified: 2016-11-07
Hi,
My colleague has configured new SharePoint site 2013, to replace the old one which was SharePoint 3.0, he has put the DNS entry for new SharePoint site, but on home page its not viewable.
The old share point site can only be accessed when I restart the server on which it was hosted, and it keeps dropping down after 1 or 2 hours.
So how can I make the new sharepoint site to appear on home page?
How I can fix the issue with old sharepoint site which keeps on dropping? ( Staff need to still access it to review and migrate there content)
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Question by:Leo
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by:SneekCo
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There seems to be a few different issues here.

New SharePoint, DNS entry for SharePoint, home page is not viewable
Do the old and the new have the same url? What do you mean not viewable? Does the page throw an error? What does it do?

The old SharePoint site can only be accesses when I restart the server
Does it have a different url than the new SharePoint site? What do you mean by accesses? It accepts credentials, does not accept credentials? The pages don't render? What exactly do you mean?

How can I make the new SharePoint site to appear on home page?
What does this mean? Is the homepage not SharePoint?

How can I fix the issue with old SharePoint site
Does it power down on it's own? Does it go off line? Does it lose network connectivity? Does the disk fill up and nothing works? Does it ask for something to eat and stops working until it get something? Please explain.

Thanks
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by:Leo
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Do the old and the new have the same url? What do you mean not viewable? Does the page throw an error? What does it do?

Both of them have different URL, by not viewable means its a blank white page, and it shows a general error to check your network connections.

The old SharePoint site can only be accesses when I restart the server

What it means is that when new sharepoint site is set as the main intranet site, old sharepoint site goes offline, offline means its not accessible from its link, the only way I can bring it online is to restart the server where old sharepoint site is hosted, but it only comes online for approximately one hour.

Does it power down on it's own? Does it go off line? Does it lose network connectivity? Does the disk fill up and nothing works? Does it ask for something to eat and stops working until it get something?

Old sharepoint site goes offline when new sharepoint becomes the active intranet site, nothing is wrong on the hardware side, but on application side in event viewer, this is getting logged on old sharepoint site;

Error starting remoting services: Only one usage of each socket address (protocol/network address/port) is normally permitted

On New SharePoint Server;

The SharePoint Health Analyzer detected a condition requiring your attention.  Drives are at risk of running out of free space.
Available drive space is less than five times the value of physical memory. This is dangerous because it does not provide enough room for a full memory dump with continued operation. It also could cause problems with the Virtual Memory swap file:  (Server - C:\).


SQL Database 'WSS_Content_Intranet' on SQL Server instance 'SQL01' not found. Additional error information from SQL Server is included below.

Cannot open database "WSS_Content_MyOneTeam" requested by the login. The login failed.
Login failed for user 'Domain\svc_sp_webapp'.



I will work through resolving Event Viewer logs, If you have any suggestions let me know.

thanks.
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SneekCo earned 500 total points
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(My new comments are in bold italic font.)
Thanks for the good information. It does raise a few more questions and comments. I am presuming there are two different SharePoint servers at least with two separate web servers????


The blank pages are probably not a SharePoint problem, but seems that is a DNS problem not directing request to the correct server. If this occurs on the server directly, then the problem may be with the network interface of the server or other networking problem.

Do the old and the new have the same url? What do you mean not viewable? Does the page throw an error? What does it do?

Both of them have different URL, by not viewable means its a blank white page, and it shows a general error to check your network connections.

The blank pages are probably not a SharePoint problem, but seems that is a DNS problem not directing request to the correct server. If DNS is correct, the issue may reside on the IIS server of the SharePoint server, but usually if you can reach the IIS server you will get a different error.  If this occurs on the server directly, then the problem may be with the network interface of the server or other networking problem.

The old SharePoint site can only be accesses when I restart the server
What it means is that when new sharepoint site is set as the main intranet site, old sharepoint site goes offline, offline means its not accessible from its link, the only way I can bring it online is to restart the server where old sharepoint site is hosted, but it only comes online for approximately one hour.

This does not seem to follow any standard logic. What do you mean "set as the main intranet site"? Where do you set this as the main site? The server restart restores all settings back to something, but not sure what because not sure what you are doing to "set as the main intranet site".

Does it power down on it's own? Does it go off line? Does it lose network connectivity? Does the disk fill up and nothing works? Does it ask for something to eat and stops working until it get something?

Old sharepoint site goes offline when new sharepoint becomes the active intranet site, nothing is wrong on the hardware side, but on application side in event viewer, this is getting logged on old sharepoint site;

Error starting remoting services: Only one usage of each socket address (protocol/network address/port) is normally permitted

The error message indicates that maybe these site are sharing an IIS server and trying to share the same port number. The message is probably accurate and again seems to indicate that SharePoint is on one server.

On New SharePoint Server;

The SharePoint Health Analyzer detected a condition requiring your attention.  Drives are at risk of running out of free space.
Available drive space is less than five times the value of physical memory. This is dangerous because it does not provide enough room for a full memory dump with continued operation. It also could cause problems with the Virtual Memory swap file:  (Server - C:\).


This is a common error. Check the actual disk space and you should be okay if you have over %30 free.

SQL Database 'WSS_Content_Intranet' on SQL Server instance 'SQL01' not found. Additional error information from SQL Server is included below.

Cannot open database "WSS_Content_MyOneTeam" requested by the login. The login failed.
Login failed for user 'Domain\svc_sp_webapp'.


This is a very serious issue if this is your productive database in either SharePoint farm. Without this database there will be no SharePoint. On which SharePoint server is this error, the old or the new.

I will work through resolving Event Viewer logs, If you have any suggestions let me know.

Spend some time on checking the setup of both farms. The initial configuration is wrong, considering that the installation of SharePoint 2013 broke your WSS3.0 farm and the 2013 farm is not working.
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Any luck?
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Please do not abandon this question.
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Thanks
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