The PC is on a Domain and whenever a new user logs in and opens Word (or Excel) this is the message they get:
Word could not create the work file. Check the temp environment variable.
I can fix the issue by applying changes to the registry following MS https://support.microsoft.com/en-us/kb/2285187
However this gets annoying because this is at a non-profit where a lot of people come and go.
A little history. They purchased this as a Windows 7 Home PC. It was upgraded to Windows 7 Pro (to connect to Domain) and then immediately upgraded to Windows 10 Pro. I have 2 PCs doing the exact same thing.
What I find in the registry under the key:
are the following entries:
Cache REG_EXPAND_SZ C:\USER\OLD_USER\AppData\L
Cookies REG_EXPAND_SZ C:\USER\OLD_USER\AppData\L
The OLD_USER was created when the PC was first brought up in Win 7 Home. This name is there whenever a new user logs in.
I can change the OLD_USER to the new Domain User and everything works. However I have to do this whenever a new user logs in.
I know there have to a setting somewhere in the registry to correct this.
Anybody know where it is?