SonicWall blocking WOL

Posted on 2016-10-25
  • Hardware Firewalls
  • Networking Protocols
  • Networking
  • Network Management
  • Network Operations
  • +1
Last Modified: 2016-12-04
I downloaded the NirSoft WOL program. If I plug my comp into a hub I can wake the machine no problem. When I connect through my SW 2400 no good. SW is setup to route. X0 is, X1 Wan, X3 is and X5 is I have read a 100 how to's on this and it couldnt be anymore straight forward.
Enable IP helper, keeping defaults but it doesnt work!
Is there a magic trick to this?
Question by:BillBondo
LVL 20

Accepted Solution

carlmd earned 250 total points
ID: 41858907
You need to use ip helper.  Take a look at...

If not obvious where to go, search on WOL.
LVL 11

Author Comment

ID: 41858933
Im sure I have done all of that but will go over one more time tonight. Even creating my own relay. tks
LVL 24

Expert Comment

ID: 41859053
Hi BillBondo,

Isn't the hub located downstream from your SonicWALL? If so which network is it connected to and which network are you plugging into when you try to in the SonicWALL?

You specified three different networks of which we don't know their function...meaning i assume you LAN is on X0 but what is X2 & X3 used for? With IP Helper you must specify the network interface of where you want to apply it. If you get this wrong it won't work.

Let me know how it goes!

Assisted Solution

by:J Spoor
J Spoor earned 125 total points
ID: 41859122
WOL is a broadcast (by default unless otherwise specified).

As carlmd said, you need to IPHelp this.
LVL 11

Author Comment

ID: 41859200
@ deverseit. X2 and X4 are not assigned. All my computers connect through the SW.  I have multiple comp's and two servers.  I am using hubs to connect to X0 and X5.
X0 is
X1 wan
X3 is
X5 is

all are
Comp I am trying to wake is directly connected to X3
My laptop is connected to X5
Everything works perfectly fine so its not a routing/wiring issue. Except for WOL

IF I plug the comp I am trying to wake into the hub I am connected to I can wake the comp. So  WOL itself does work.

I will try again the article from carlmd tonight.
Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

LVL 24

Expert Comment

ID: 41859713
yes this is because you need to assign the WOL to X3 and X5 via IP Helper.
LVL 11

Author Comment

ID: 41860372
Pretty sure I did everything correct. Still no good. Decided to connect a linksys just using the switch ports, basically making it a hub to X3 and the comp to the linksys. Worked. Shutdown and tested and worked. Went back to direct connect and it worked. WTF. Tested again and DID NOT WORK this time.

Im limited in time in the evening but I will test those scenario's again tonight.
LVL 24

Assisted Solution

diverseit earned 125 total points
ID: 41860879
Can you screenshot your IP Helper settings? Also, Maske sure the Access Rules between Zones are set to any, any, allow, all at least for testing purposes in the event you are filtering traffic between Zones.
LVL 11

Author Comment

ID: 41862147
Everything is correct. This SW actually is my companies old one before they upgraded. It has an lan,lan,any,any,allow.  Here is the skinny....

When I plug the comp Im trying to wake directly into X3 I dont even get lights on the port. The comp does show lights. Looking at the SW portal X3 shows 1G connection, odd. I tried every possible scenario (approx 10) and for what ever reason actually worked one time and that was when I tried a different cable. Failed three attempts after that.


Again I take my Linksys and run the SW and comp through that. Works every time. Port on the SW actually has connectivity lights and the portal now says 100M.

So its something to do with the direct connection. And it shouldnt. I cant imagine it has anything to do with the port speed. I didnt find where to manually set port speed. Why would the X3 port not have any lights when directly connected? Cant imagine needing a crossover. I realize direct connection is probably not the usual way of doing things but...

LVL 11

Author Comment

ID: 41866767
Think I figured it out. The SW needs to be the same port speed as what its connected to. Even though it was on auto didnt matter. I was messing around with a cisco poe switch and was getting same issue of no connection. When I changed the SW to 100Mgs wala.
LVL 11

Author Closing Comment

ID: 41870815
port speed mismatch is what seems to have been the issue(s)

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Don’t let your business fall victim to the coming apocalypse – use our Survival Guide for the Fax Apocalypse to identify the risks and signs of zombie fax activities at your business.
David Varnum recently wrote up his impressions of PRTG, based on a presentation by my colleague Christian at Tech Field Day at VMworld in Barcelona. Thanks David, for your detailed and honest evaluation!
Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor ( If you're looking for how to monitor bandwidth using netflow or packet s…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now