Solved

SonicWall blocking WOL

Posted on 2016-10-25
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Last Modified: 2016-12-25
I downloaded the NirSoft WOL program. If I plug my comp into a hub I can wake the machine no problem. When I connect through my SW 2400 no good. SW is setup to route. X0 is 172.16.20.0, X1 Wan, X3 is 10.0.0.0 and X5 is 172.16.10.0. I have read a 100 how to's on this and it couldnt be anymore straight forward.
Enable IP helper, keeping defaults but it doesnt work!
Is there a magic trick to this?
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Question by:BillBondo
11 Comments
 
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carlmd earned 250 total points
ID: 41858907
You need to use ip helper.  Take a look at...

http://documents.software.dell.com/sonicos/5.9/administration-guide/network/using-ip-helper/network-ip-helper

If not obvious where to go, search on WOL.
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Author Comment

by:BillBondo
ID: 41858933
Im sure I have done all of that but will go over one more time tonight. Even creating my own relay. tks
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Expert Comment

by:Diverse IT
ID: 41859053
Hi BillBondo,

Isn't the hub located downstream from your SonicWALL? If so which network is it connected to and which network are you plugging into when you try to in the SonicWALL?

You specified three different networks of which we don't know their function...meaning i assume you LAN is on X0 but what is X2 & X3 used for? With IP Helper you must specify the network interface of where you want to apply it. If you get this wrong it won't work.

Let me know how it goes!
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Assisted Solution

by:J Spoor
J Spoor earned 125 total points
ID: 41859122
WOL is a broadcast (by default unless otherwise specified).

As carlmd said, you need to IPHelp this.
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Author Comment

by:BillBondo
ID: 41859200
@ deverseit. X2 and X4 are not assigned. All my computers connect through the SW.  I have multiple comp's and two servers.  I am using hubs to connect to X0 and X5.
X0 is 172.16.20.0
X1 wan
X3 is 10.3.0.0
X5 is 172.16.10.0

all are 255.255.255.0
Comp I am trying to wake is directly connected to X3
My laptop is connected to X5
Everything works perfectly fine so its not a routing/wiring issue. Except for WOL

IF I plug the comp I am trying to wake into the hub I am connected to I can wake the comp. So  WOL itself does work.

I will try again the article from carlmd tonight.
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Expert Comment

by:Diverse IT
ID: 41859713
yes this is because you need to assign the WOL to X3 and X5 via IP Helper.
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Author Comment

by:BillBondo
ID: 41860372
Pretty sure I did everything correct. Still no good. Decided to connect a linksys just using the switch ports, basically making it a hub to X3 and the comp to the linksys. Worked. Shutdown and tested and worked. Went back to direct connect and it worked. WTF. Tested again and DID NOT WORK this time.

Im limited in time in the evening but I will test those scenario's again tonight.
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Assisted Solution

by:Diverse IT
Diverse IT earned 125 total points
ID: 41860879
Can you screenshot your IP Helper settings? Also, Maske sure the Access Rules between Zones are set to any, any, allow, all at least for testing purposes in the event you are filtering traffic between Zones.
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Author Comment

by:BillBondo
ID: 41862147
Everything is correct. This SW actually is my companies old one before they upgraded. It has an lan,lan,any,any,allow.  Here is the skinny....

When I plug the comp Im trying to wake directly into X3 I dont even get lights on the port. The comp does show lights. Looking at the SW portal X3 shows 1G connection, odd. I tried every possible scenario (approx 10) and for what ever reason actually worked one time and that was when I tried a different cable. Failed three attempts after that.

Sooooo....

Again I take my Linksys and run the SW and comp through that. Works every time. Port on the SW actually has connectivity lights and the portal now says 100M.

So its something to do with the direct connection. And it shouldnt. I cant imagine it has anything to do with the port speed. I didnt find where to manually set port speed. Why would the X3 port not have any lights when directly connected? Cant imagine needing a crossover. I realize direct connection is probably not the usual way of doing things but...

WHAT GIVES!!!?
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Author Comment

by:BillBondo
ID: 41866767
Think I figured it out. The SW needs to be the same port speed as what its connected to. Even though it was on auto didnt matter. I was messing around with a cisco poe switch and was getting same issue of no connection. When I changed the SW to 100Mgs wala.
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Author Closing Comment

by:BillBondo
ID: 41870815
port speed mismatch is what seems to have been the issue(s)
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