How to Sysprep Windows 10 without beeing able to remove Apps

Posted on 2016-10-25
Medium Priority
Last Modified: 2016-10-26
I have a new machine with Windows 10 installed. I want to sysprep it but I cannot.
In sysprep log, I see package Microsoft.Appconnector.... was insta^lled for a user, but not provisionned for all users....Failed to remove apps for current user: 0x80073cf2

If I try to manually remove the App with remove-appxpackage -package Fullname (launched as administrator), I get "Deployment failed...0x80073CF1. Package was not found....Cannot remove ....because the current user does not have that package installed.

I have created a new clean local user account so that it should get all Apps, but problem remains.

I think that I have checked all information on the web and nothing works for me.

Would someone know how to remove those apps installed on some unknown users, so that sysprep command will work  ?

Thank you
Question by:Kooljacks
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LVL 61

Expert Comment

by:Cliff Galiher
ID: 41859465
First, wipe and re-install. You need a clean base.

Then, ONLY remove apps and deprovision apps that you *know* you don't want.  Things like the appconnector? NEVER should have been removed.  There are a couple of other core "apps" that are actually OS functionality now and removing them breaks the OS in an irreparable way.

Author Comment

ID: 41859911
Thank you Cliff,

Actually I want to remove Appconnector because of the sysprep error.
I just want to sysprep. I do not need to remove any apps.

I will try the clean reinstall but I don't feel good about it as syspred blocked on a built-in app (dont know why)
LVL 61

Accepted Solution

Cliff Galiher earned 2000 total points
ID: 41859915
Provisioned apps always install when a use logs in for the first time, INCLUDING appconnector. That won't cause sysprep to fail. Sysprep is failing because someone did go and yank out a component they shouldn't have. A clean install will resolve that issue.

Author Comment

ID: 41860183
I have just tried the clean reinstall and Sysprep ran successfully.

Author Closing Comment

ID: 41860246
I have just tried the clean reinstall and Sysprep ran successfully.

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