Outlook won't display email details

Posted on 2016-10-25
Last Modified: 2016-10-27
I have a single user that all the details of his Outlook Inbox has gone blank for a time period. His Inbox shows that he has 75 unread emails, but only emails for today show the details. All other emails just show up as a blank line. See the attached screenshot.

When I have him connect to OWA, all of the email details are shown.

So it appears to be an Outlook problem. I have cleared filters and checked the Auto Archive settings, but that doesn't appear to be the problem.

Any help?

Question by:yonbret
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
LVL 96

Accepted Solution

Experienced Member earned 500 total points
ID: 41859476
Try repairing Office from Control Panel, Programs and Features. Also try making a new Outlook Profile (means remaking the Outlook Account.

Expert Comment

ID: 41859609
Might be filters - you can check for them or reset view.
You might find running outlook.exe /resetnavpane works too

Author Closing Comment

ID: 41862815
Had to rebuild the profile. Nothing else worked.
LVL 96

Expert Comment

by:Experienced Member
ID: 41862962
Thank you for the update and I was happy to help you resolve this.
LVL 96

Expert Comment

by:Experienced Member
ID: 41862992
I looked at Stellar PST Repair (which I have a license for) and the PST tool does not support command line either

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question