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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Outlook won't display email details

I have a single user that all the details of his Outlook Inbox has gone blank for a time period. His Inbox shows that he has 75 unread emails, but only emails for today show the details. All other emails just show up as a blank line. See the attached screenshot.

When I have him connect to OWA, all of the email details are shown.

So it appears to be an Outlook problem. I have cleared filters and checked the Auto Archive settings, but that doesn't appear to be the problem.

Any help?

Thanks.
InboxError.jpg
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yonbret
Asked:
yonbret
  • 3
1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Try repairing Office from Control Panel, Programs and Features. Also try making a new Outlook Profile (means remaking the Outlook Account.
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biaselectronicsCommented:
Might be filters - you can check for them or reset view.
You might find running outlook.exe /resetnavpane works too
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yonbretAuthor Commented:
Had to rebuild the profile. Nothing else worked.
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John HurstBusiness Consultant (Owner)Commented:
Thank you for the update and I was happy to help you resolve this.
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John HurstBusiness Consultant (Owner)Commented:
I looked at Stellar PST Repair (which I have a license for) and the PST tool does not support command line either
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