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Stale Active sync Device -Removal Exchange 2013

Posted on 2016-10-26
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Last Modified: 2016-10-27
Hello Team,

I have fetch out some stale active devices in exchange 2013 that not used from last 45 days. So found some 1000 devices status for Device access state is showing Blocked ..

So my question is, is it safe to remove those devices from exchange and also some of those devices below status is showing blank

LastPolicyUpdateTime       LastSyncAttemptTime       LastSuccessSync


Please suggest. in terms of removal will effect anything on exchange 2013

Thanks,
Andy
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Question by:Addy Nadia
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Subsun earned 500 total points
ID: 41860308
I guess you have created a ActiveSync policy to quarantine newly added devices and allow them manually or using policy. Blocked means the access to device is blocked either manually or using policy. I don't see any issue in removing the blocked devices as you are no allowing them to sync anyway. LastPolicyUpdateTime,LastSyncAttemptTime, LastSuccessSync showing blank because the device is not allowed to sync.
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by:Addy Nadia
ID: 41860922
ok so that means that are safe to remove .

ok one more thing, which active sync devices we need to put in exception, like any system mailbox or any other mailbox type ?

Please suggest
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by:Subsun
ID: 41860934
I don't think any system mailbox will have ActiveSync device connected to it. You don't have to exclude any blocked devices unless you don't have a process in place to release the quarantined devices.
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by:Addy Nadia
ID: 41861871
No i want to remove the stale devices which are older than 45 days, in that i have found many devices are blocked status. so can we remove that devices

thanks,
Andy
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Expert Comment

by:Subsun
ID: 41862000
What I mean to say is, If you are allowing all ActiveSync devices without validating them using a quarantine or ActiveSync Policy. Then you should not remove the blocked devices as you don't want those devices automatically allowed when they try to reconnect to your environment. If you have a process to validate and allow the devices then you can remove, because if they try to reconnect then you can always block them. Hope it's clear!
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by:Addy Nadia
ID: 41862031
Hello Subsun,

Thanks for this.
So there is no use to remove the blocked devices??? or they are using any resources of exchange.

i was thinking to make the database clean and tidy.. so thinking to remove all those Blocked devices too

Thanks,
Andy
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Expert Comment

by:Subsun
ID: 41862086
There is no such performance impact, It more of a House keeping task to remove the stale devices to keep the exchange environment clean.
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Author Closing Comment

by:Addy Nadia
ID: 41862191
thanks so much
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