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EXCHANGE, ACTIVE DIRECTORY

Posted on 2016-10-26
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Last Modified: 2016-10-26
I have in AD 3 gig group when users are added in it. and script runs from task scheduler on exchange  which converts user mailbox to 3gb

but this particular user isn't added in that group

but is getting this automated message at 1am in their mailbox, how can I remove them (attached message)

should I run below command but when I checked for that user get-mailboxstatistics , it has check mark  against database defaults which is 1gb so how is he getting the message?

 Set-Mailbox "John Smith" -IssueWarningQuota 4GB -UseDatabaseQuotaDefaults: $False

I am bit confused what to put in issuewarningquota 4GB or 2GB or 1 GB
C--Users-ic1pxk-Desktop-Capture.JPG
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Question by:pramod1
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Expert Comment

by:Ivan
ID: 41860227
Hi,

that user got mailbox quota set to 3Gb, so warning quota must be less then that.
If you don't have that defined, I would set it to 2Gb or a bit more.

Set-Mailbox "John Smith" -IssueWarningQuota 2GB -ProhibitSendQuota 2.5Gb -ProhibitSendReceiveQuota 3Gb -UseDatabaseQuotaDefaults: $False

PS: I think quota must be in KB, not in GB.

Regards,
Ivan.
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Author Comment

by:pramod1
ID: 41860230
BUT I just checked his mailbox size is 1gb so how he could have got 3gb , somebody else would have set it before?
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Expert Comment

by:Ivan
ID: 41860234
Can you simple go to properties of that mailbox, and check size defined in there?
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Author Comment

by:pramod1
ID: 41860243
I just ran below

Set-Mailbox "John Smith" -IssueWarningQuota 2GB -UseDatabaseQuotaDefaults: $False

2 images attached
C--Users-ic1pxk-Desktop-Capture3.JPG
C--Users-ic1pxk-Desktop-Capture4.JPG
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Author Comment

by:pramod1
ID: 41860250
my only question  is since this user was never part of 3gig group, how the report he is getting that mailbox is full
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LVL 16

Expert Comment

by:Ivan
ID: 41860296
Did you check warning quota on his mailbox, before you run this command?

Maybe his issue warning quota was set to 1gb, and that is the reason. If you did not see what was his quota before running command, then we cant be sure what it is :|
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Author Comment

by:pramod1
ID: 41860313
his warning quota was set to blank I remember which means it was close to 1gb but again my last question sir if he was getting warning quota email but why 1037mb of 3072MB when he was never part of 3gb group
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Author Comment

by:pramod1
ID: 41860316
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LVL 16

Expert Comment

by:Ivan
ID: 41860326
Cant help you with that. If quota was not set to 1gb, then I don't know why was he getting that warning.
Never had a problem with that, since usually it works ok :)

Maybe someone will have more clue..

Regards,
Ivan.
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Author Comment

by:pramod1
ID: 41860340
I asked the user he said his warning limit reached upto 3072mb and then he deleted tons of emails
and it put him to 1037mb ??
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Accepted Solution

by:
Ivan earned 500 total points
ID: 41860358
Well, warning is sent at certain time, once per day. So maybe he got warning before he deleted email?
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Author Comment

by:pramod1
ID: 41860424
so as per attached image, if his mailbox size defaults to database size as 1gb , he will only get warning limit email if his mailbox size reaches 2gb , am I correct? let me know so I can close the question
C--Users-ic1pxk-Desktop-C--Users-ic1.jpg
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