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EXCHANGE, ACTIVE DIRECTORY

I have in AD 3 gig group when users are added in it. and script runs from task scheduler on exchange  which converts user mailbox to 3gb

but this particular user isn't added in that group

but is getting this automated message at 1am in their mailbox, how can I remove them (attached message)

should I run below command but when I checked for that user get-mailboxstatistics , it has check mark  against database defaults which is 1gb so how is he getting the message?

 Set-Mailbox "John Smith" -IssueWarningQuota 4GB -UseDatabaseQuotaDefaults: $False

I am bit confused what to put in issuewarningquota 4GB or 2GB or 1 GB
C--Users-ic1pxk-Desktop-Capture.JPG
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pramod1
Asked:
pramod1
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1 Solution
 
IvanSystem EngineerCommented:
Hi,

that user got mailbox quota set to 3Gb, so warning quota must be less then that.
If you don't have that defined, I would set it to 2Gb or a bit more.

Set-Mailbox "John Smith" -IssueWarningQuota 2GB -ProhibitSendQuota 2.5Gb -ProhibitSendReceiveQuota 3Gb -UseDatabaseQuotaDefaults: $False

PS: I think quota must be in KB, not in GB.

Regards,
Ivan.
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pramod1Author Commented:
BUT I just checked his mailbox size is 1gb so how he could have got 3gb , somebody else would have set it before?
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IvanSystem EngineerCommented:
Can you simple go to properties of that mailbox, and check size defined in there?
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pramod1Author Commented:
I just ran below

Set-Mailbox "John Smith" -IssueWarningQuota 2GB -UseDatabaseQuotaDefaults: $False

2 images attached
C--Users-ic1pxk-Desktop-Capture3.JPG
C--Users-ic1pxk-Desktop-Capture4.JPG
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pramod1Author Commented:
my only question  is since this user was never part of 3gig group, how the report he is getting that mailbox is full
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IvanSystem EngineerCommented:
Did you check warning quota on his mailbox, before you run this command?

Maybe his issue warning quota was set to 1gb, and that is the reason. If you did not see what was his quota before running command, then we cant be sure what it is :|
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pramod1Author Commented:
his warning quota was set to blank I remember which means it was close to 1gb but again my last question sir if he was getting warning quota email but why 1037mb of 3072MB when he was never part of 3gb group
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pramod1Author Commented:
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IvanSystem EngineerCommented:
Cant help you with that. If quota was not set to 1gb, then I don't know why was he getting that warning.
Never had a problem with that, since usually it works ok :)

Maybe someone will have more clue..

Regards,
Ivan.
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pramod1Author Commented:
I asked the user he said his warning limit reached upto 3072mb and then he deleted tons of emails
and it put him to 1037mb ??
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IvanSystem EngineerCommented:
Well, warning is sent at certain time, once per day. So maybe he got warning before he deleted email?
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pramod1Author Commented:
so as per attached image, if his mailbox size defaults to database size as 1gb , he will only get warning limit email if his mailbox size reaches 2gb , am I correct? let me know so I can close the question
C--Users-ic1pxk-Desktop-C--Users-ic1.jpg
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