asked on AMD Driver wont install on Lenovo e560 Win 7 64bit
Ive taken delivery of a new Lenovo Laptop and it came with windows 10 and I need it to be Windows 7 so Ive downloaded all the drivers from the official site and for the most part its worked. The only problem I got is when I install the AMD Mobile R7 M370 drivers, they install (and the installer detects the hardware) but after the reboot, they dont load and their is a small yellow triangle by the item in the device manager. Some forums indicate the drivers are not correctly signed so they are not loaded so Ive tried to start the system using the option to allow unsigned drivers to be used but this has made no difference.
The laptop has two GPUs (the other is Intel) and this as installed without any issues.
Any ideas how I can get this installed?
SycamoreIT
The laptop has two GPUs (the other is Intel) and this as installed without any issues.
Any ideas how I can get this installed?
SycamoreIT
Laptops NotebooksHardwareWindows 7
Last Comment
David Whyte
This seems like you have conflicting GPU drivers (internal vs dedicated). Try uninstalling the integrated graphics drivers and reinstalling the dedicated AMD Gpu drivers.
ASKER
Ive tried that James but it didnt work.
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And you're using this driver?
https://download.lenovo.com/pccbbs/mobiles/r00a705w.exe
You need to install the Intel driver first, then https://support.microsoft.com/en-gb/kb/3033929 (if not already installed) then the Lenovo package for the AMD card above - although it does sound like you've done that.
https://download.lenovo.com/pccbbs/mobiles/r00a705w.exe
You need to install the Intel driver first, then https://support.microsoft.com/en-gb/kb/3033929 (if not already installed) then the Lenovo package for the AMD card above - although it does sound like you've done that.
ASKER
Ive used the amd driver standalone uninstall utility to remove any remnants and it still wont work. Ill give the one above ago now.
Company provided driver uninstallation tools will often leave behind registry entries that could still cause conflicts. In reading about your problem elsewhere, the DDU application seems to have solved many of peoples issues with the same problem.
ASKER
Masq, Ive clicked on the link for the microsoft thingy and I cannot find the download link for that package on the webpage?
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ASKER
how long will that package take to do its stuff MASQ? Itrs been sat running displaying "Searching forr updates on this computer" for about 20 minutes now?
Win7 SP1 updates take an age to download from M$ nowadays, I'd just let it run overnight - it will only install what's missing, If you already have the Win7 install up to date you may find after all this there are no changes made!
ASKER
SP1 was part of the original build disk so it just all the other little patches since then I guess.
Once thats completed, I will then run the AMD package (I can confirm thats the same one I used previously).
Once thats completed, I will then run the AMD package (I can confirm thats the same one I used previously).
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ASKER
A good combination of advice and I was able to get it working. Once the machine was fully updated and I downloaded the drivers from AMD boom, it finally worked.