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RaiderNationDelegate

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Need recommendation for a data recovery company

500 GB laptop HD used as external. You know the story --- I was all ready to back up, but it crashed.
Technician says it's probably either the actuator arm or the logic board.

Is there a reputable company that doesn't charge an arm and a leg?
Storage HardwareHardwareDisaster Recovery

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Gary Case
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Scott C
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Look for one in your area.  Or look for reviews.  Asking for opinions will get you a flood of information and you'll still be making the decision on your own.

As I said look for companies and the reviews.  Also, only choose one that will only charge you if data is recovered.

Most importantly, DO NOT power up the HD again.  Doing so may cause further damage.

If you go for a cheap one, you will get what you pay for.  The best copanies charge the most because they are providing a valuable service.
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RaiderNationDelegate

ASKER

The reason I paid for a membership was to avoid having to do this research.
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Scott C
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I also added a few more topic to broaden help.
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Scott C
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That's fine....but when you get 10 recommendations from 10 different people....

You didn't specify if you wanted a local shop or you would be shipping the HD.  

We don't even know what part of the world you're located in.
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ASKER

Ok... A HD weighs about 8 ounces. It can be shipped anywhere in the world for about $35. I don't care what part of the world it goes to. I'm looking for a recommendation from an IT person who has had success with a reputable company. Some companies do work for multi-billion dollar companies and charge accordingly. I want to avoid these.

Please DO NOT do a search on google and pass on information -- I only want recommendations based upon personal experience.
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☠ MASQ ☠

I'm looking for a recommendation from an IT person who has had success with a reputable company.

See above
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ASKER

I've contacted Gillware. Their max is $1000 -- that's very good because the other company has a max of $2000.
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Gerald Connolly
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As EE experts arelocated around the globe, it would have been helpful if you had told us where you were located - your profile doesnt say!

The current responders are from: USA*2, Belgium, UK and me in Australia
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ASKER

Thank you very much. Gillware also covered UPS s/h.
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Gary Case
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I suspect you'll be pleased with the results.    Please post a note when they've completed their work to let us know whether or not they were able to recover your data.    That feedback may also be useful for folks in the future searching for data recovery options.
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ASKER

Great help. Sorry for delay -- I wasn't able to figure out how to close the question. Gillware checked HD and sent me an invoice. Drive will be fixed. Thank you.
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nobus
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tx for feedback !
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Gary Case
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Thanks for the feedback -- and glad they were able to recover your data.
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