RaiderNationDelegate
asked on
Need recommendation for a data recovery company
500 GB laptop HD used as external. You know the story --- I was all ready to back up, but it crashed.
Technician says it's probably either the actuator arm or the logic board.
Is there a reputable company that doesn't charge an arm and a leg?
Technician says it's probably either the actuator arm or the logic board.
Is there a reputable company that doesn't charge an arm and a leg?
ASKER
The reason I paid for a membership was to avoid having to do this research.
I also added a few more topic to broaden help.
That's fine....but when you get 10 recommendations from 10 different people....
You didn't specify if you wanted a local shop or you would be shipping the HD.
We don't even know what part of the world you're located in.
You didn't specify if you wanted a local shop or you would be shipping the HD.
We don't even know what part of the world you're located in.
SOLUTION
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SOLUTION
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ASKER
Ok... A HD weighs about 8 ounces. It can be shipped anywhere in the world for about $35. I don't care what part of the world it goes to. I'm looking for a recommendation from an IT person who has had success with a reputable company. Some companies do work for multi-billion dollar companies and charge accordingly. I want to avoid these.
Please DO NOT do a search on google and pass on information -- I only want recommendations based upon personal experience.
Please DO NOT do a search on google and pass on information -- I only want recommendations based upon personal experience.
I'm looking for a recommendation from an IT person who has had success with a reputable company.
See above
ASKER
I've contacted Gillware. Their max is $1000 -- that's very good because the other company has a max of $2000.
SOLUTION
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SOLUTION
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ASKER CERTIFIED SOLUTION
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As EE experts arelocated around the globe, it would have been helpful if you had told us where you were located - your profile doesnt say!
The current responders are from: USA*2, Belgium, UK and me in Australia
The current responders are from: USA*2, Belgium, UK and me in Australia
ASKER
Thank you very much. Gillware also covered UPS s/h.
I suspect you'll be pleased with the results. Please post a note when they've completed their work to let us know whether or not they were able to recover your data. That feedback may also be useful for folks in the future searching for data recovery options.
ASKER
Great help. Sorry for delay -- I wasn't able to figure out how to close the question. Gillware checked HD and sent me an invoice. Drive will be fixed. Thank you.
tx for feedback !
Thanks for the feedback -- and glad they were able to recover your data.
As I said look for companies and the reviews. Also, only choose one that will only charge you if data is recovered.
Most importantly, DO NOT power up the HD again. Doing so may cause further damage.
If you go for a cheap one, you will get what you pay for. The best copanies charge the most because they are providing a valuable service.