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Domain Printers Not Listed

Posted on 2016-10-26
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Last Modified: 2016-10-26
We have our printers setup on our primary domain controller.  When someone goes to " Add Printer " they don't show up in the list.  Where should I look to solve the issue ?

Thanks ..

Joel
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Question by:jtbrown1111
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17 Comments
 
LVL 7

Expert Comment

by:No More
ID: 41861382
Does your DC have print server role installed ?

Have you enabled file and printer sharing ? In network and sharing center for Domain ?
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Author Comment

by:jtbrown1111
ID: 41861398
The DC does have the print server role installed and file/printer sharing is enabled .......
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Expert Comment

by:No More
ID: 41861401
Do you have those printers listed in Printer server list ?
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Author Comment

by:jtbrown1111
ID: 41861402
Yes,  when I clink on Printer Servers / DC / Printers they are listed ...
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Expert Comment

by:No More
ID: 41861407
Open the Administrative Tools folder, and then double-click Print Management.

    In the Print Management tree, under the appropriate print server, click Printers.

    In the Results pane, right-click the printer that you want to list  and then click List in Directory

Source : https://technet.microsoft.com/en-us/library/cc753109(v=ws.10).aspx#ListandRemovePrintersfromADDS
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LVL 40

Assisted Solution

by:footech
footech earned 250 total points
ID: 41861408
On the print server, when you go to the properties of the printer, on the Sharing tab, you should have the box checked for "List in the directory".
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Expert Comment

by:No More
ID: 41861410
Capture.PNG
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Author Comment

by:jtbrown1111
ID: 41861414
@ David,  

I have verified that all printers are listed in the directory but they still don't show up ...

@ footech

I have verified that all printers are shared ........
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Author Comment

by:jtbrown1111
ID: 41861415
Should the SSDPSRV service be disabled ?
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LVL 7

Expert Comment

by:No More
ID: 41861417
No this is discovery service must be on
0
 
LVL 7

Expert Comment

by:No More
ID: 41861420
Description:
Discovers networked devices and services that use the SSDP discovery protocol, such as UPnP devices. Also
announces SSDP devices and services running on the local computer. If this service is stopped, SSDP-based
devices will not be discovered. If this service is disabled, any services that explicitly depend on it will fail to
start.
0
 

Author Comment

by:jtbrown1111
ID: 41861425
@ David,

I started the service but the printers still don't show ...  If I " find a printer by name " the whole list of printers shows up ...
0
 
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Expert Comment

by:No More
ID: 41861426
Check FDPHOST service
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Accepted Solution

by:
No More earned 250 total points
ID: 41861429
1
 

Author Comment

by:jtbrown1111
ID: 41861431
@ David

FDPHOST and FDRP services are started ...
0
 

Author Closing Comment

by:jtbrown1111
ID: 41861440
Turned out to be a GPO issue ....   By default and in my case this was " Not Configured " thus the " Shared Printers " value was zero.

I changed it to enabled and set the Shared Printers value to 30 and they all show up ....    

They at one time showed up but just stopped one day so I still wonder why .....   this fixed the issue however ......
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LVL 7

Expert Comment

by:No More
ID: 41861442
I'm glad it's resolved
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