Solved

Laptop not downloading any Microsoft updates from last 48hours

Posted on 2016-10-26
11
101 Views
Last Modified: 2016-11-11
Hi

I have successfully installed windows 7 with SP1 and it is the 2nd day the windows update is searching continuously and is not downloading any any Microsoft updates. I have booted the laptop many times , but still dosent seem to download any updates.i have also updated tthe browser to IE7

Is there i need to fix\ any patches\that i need to apply or how to trouble shoot this.
Thanks
0
Comment
Question by:lianne143
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
  • +2
11 Comments
 
LVL 3

Assisted Solution

by:Kyu Lapiz
Kyu Lapiz earned 83 total points
ID: 41861347
Hi lianne143,

Try to download and run this fix from Microsoft

https://support.microsoft.com/en-ph/kb/2970908
0
 

Author Comment

by:lianne143
ID: 41861366
Also was wondering if  i need to activate windows 7 to download the updates.
0
 
LVL 3

Assisted Solution

by:Kyu Lapiz
Kyu Lapiz earned 83 total points
ID: 41861370
Hi lianne143,

Yes you have to. Is this a built in Windows 7 computer or did you just upgrade from an old operating system?
0
Don't Cry: How Liquid Web is Ensuring Security

WannaCry is just the start. Read how Liquid Web is protecting itself and its customers against new threats.

 

Author Comment

by:lianne143
ID: 41861380
No we have out own Microsoft volume licence ,so i wiped out the OS came that with the OEM laptop and installing our own licenced version from Microsoft.
0
 
LVL 3

Assisted Solution

by:Kyu Lapiz
Kyu Lapiz earned 83 total points
ID: 41861385
I see. Please have the Windows activated and run the fix. Let me know how it goes. Thanks!
0
 

Author Comment

by:lianne143
ID: 41861393
Thanks will do !
0
 
LVL 82

Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 83 total points
ID: 41861439
1. stop the windows update service
2. Apply this fix: https://support.microsoft.com/en-us/kb/949104
3. start windows update service
0
 
LVL 92

Accepted Solution

by:
nobus earned 251 total points
ID: 41861706
here's what i do :
First always make sure you have at SP1 installed. That is required
download it here :  https://www.microsoft.com/nl-NL/download/details.aspx?id=5842
if needed, install also IE11  here :  https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer
Install the newer version of the Windows Update Agent:
https://support.microsoft.com/en-us/kb/949104
Then Install the following patch: https://support.microsoft.com/en-us/kb/3102810

 your updates should be a lot faster now
=============
If it starts searching for updates :
1) Cancel Update installation.
 2)Restart your PC
 3) Boot PC
 4) Disable your network card/remove the cable or stop wifi.
 5) Try to install your update again

***it can take a few minutes, then say : pc needs to be restarted; and after restart, it installs the update

another person claimed this helped :
After the reboot I installed the following four KB articles in this exact order:

      KB3065987-V2
      KB3102810
      KB3135445
      KB3138612

 Checking for updates took only minutes!
0
 
LVL 70

Assisted Solution

by:garycase
garycase earned 83 total points
ID: 41861999
As should be clear from the number of different things folks have tried, Windows 7 can be a real PITA to get the updates working after a clean install.

I've found the following to be generally true ...

=>  As already noted, be sure you have SP1 installed.   If not, download the SP1 package separately and install it.   Go here:  https://www.microsoft.com/en-us/download/details.aspx?id=5842     Click on "Download" and go to the bottom of the list of available downloads; then download either the 32-bit (x86) or the 64-bit installer.

=>  You need to update the browswer to IE11 [Use the full offline installer from the link nobus gave above ... the "normal" installer is just a stub that will download the full product while installing it, and this can sometimes cause issues]

=>   Install the latest Windows Update agent (use the link nobus provided)

Now go to Windows Update and let it check for updates.   The initial check can take a VERY long time ... as long as 12-18 hours => but it SHOULD eventually work.     When it finds the updates, let it install them; then reboot and do another check.     The 2nd check can also take quite a while, but shouldn't be as bad as the initial one.    Repeat again, and by this time the checks should be more reasonable.   Once you (finally) get it up-to-date, the checks shouldn't take more than 5-10 minutes.

Note:  If that still doesn't work; go to Windows Update; click on "Change Settings" and UNCHECK the box that reads "Give me updates for Microsoft products and check for new optional Microsoft software when I update Windows".     Then do the update check again.
0
 
LVL 70

Assisted Solution

by:garycase
garycase earned 83 total points
ID: 41882081
lianne143 =>  Have you been able to get the updates to process ?
0
 
LVL 92

Expert Comment

by:nobus
ID: 41883693
i assume all is well now? a bit of feedback would be nice
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decadeā€¦

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question