Email Issue

Richard Korts
Richard Korts used Ask the Experts™
on
Can someone tell me what this means:

Delivery to the following recipient has been delayed:

     jboland11@cox.net

Message will be retried for 1 more day(s)

Technical details of temporary failure:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[mx.west.cox.net. 68.6.19.3: 421 fed1rmimpi211.cox.net cox 209.85.214.66 blocked - Error Code: CDRBL - Refer to Error Codes section at http://postmaster.cox.net/confluence/display/postmaster/Error+Codes for more information.
]
[mx.east.cox.net. 68.1.17.3: 421 eastrmimpi109.cox.net cox 209.85.214.65 blocked - Error Code: CDRBL - Refer to Error Codes section at http://postmaster.cox.net/confluence/display/postmaster/Error+Codes for more information.
]

I have had a number of issues of this email address NOT receiving emails I sent.

Thanks
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Austin TexasSystems Engineer

Commented:
It means your mail server was not able to contact their mail server but that it will try again later in case there is a network outage that is temporary.
Remote Support/Tech Support
Commented:
Hi Richard,

The errors are found on the links.

https://support.google.com/mail/answer/7720

For the error CDRBL:
http://postmaster.cox.net/confluence/display/postmaster/Error+Codes

The problem is with your email provider which is Cox. The link shows message that Cox has temporarily blocked your IP address due to exhibiting behavior characteristic of spam
Austin TexasSystems Engineer

Commented:
Kyu is correct. I was too general.  The error message refers to an RBL (real-time blackhole list) which is a list maintained of spam email offenders.

Regardless, your ISP is probably on it and it will resolve within a day. I know that may not seem good enough so feel free to call them and complain. It probably won't change anything but it might make you feel better. (It would me)

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial