mailbox error

Hi Experts,

I cannot create any mailbox or other Object in Exchange 2013 and also not in EXCH2007.
Can you help me out ?

I have always this error:

WARNING: An unexpected error has occurred and a Watson dump is being generated: Index was outside the bounds of the
array.
Index was outside the bounds of the array.
    + CategoryInfo          : NotSpecified: (:) [Enable-Mailbox], IndexOutOfRangeException
    + FullyQualifiedErrorId : System.IndexOutOfRangeException,Microsoft.Exchange.Management.RecipientTasks.EnableMailb
   ox
    + PSComputerName        : hbg-exch01.hbg.local

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Eprs_AdminSystem ArchitectAsked:
Who is Participating?
 
Eprs_AdminConnect With a Mentor System ArchitectAuthor Commented:
The MS support helped me out
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Mark GalvinManaging Director / Principal ConsultantCommented:
hi

Can you expand on this please? Such as:
  1. Were you able to create mailboxes before?
  2. What appears in the Event Logs for this error?
  3. Have there been any changes to Exchange such as updates etc?

The more information/background you provide the fastger Experts will be able to make suggestions to assist you.

Thanks
Mark
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Eprs_AdminSystem ArchitectAuthor Commented:
Were you able to create mailboxes before?
Without EXCH2013 installations I was able to create mailboxes and all the rest.

What appears in the Event Logs for this error?
Watson report about to be sent for process id: 9648, with parameters: E12, c-RTL-AMD64, 15.00.1236.003, w3wp#MSExchangeECPAppPool, M.Exchange.ProvisioningAgent, M.E.D.R.LdapFilter.Parse, System.IndexOutOfRangeException, eec8, 15.00.1236.000.
ErrorReportingEnabled: True 

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Have there been any changes to Exchange such as updates etc?
I used RU21 on all old EXCH2007 machines.
After it all was fine.
Just after installing the EXCH2013 CU14 the problems started.
I am not able to create any object wether in 2007 or 2013. And now I am stuck.
0
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Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
Mark GalvinManaging Director / Principal ConsultantCommented:
OK, so after the installation of EXCH2013 CU14 the issue started? Are you able to roll back?

CU14 is the latest so there may not be many (if any) reports of that error.

Do you have support with Microsoft directly?
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Mark GalvinManaging Director / Principal ConsultantCommented:
As per https://blogs.technet.microsoft.com/rmilne/2016/09/20/exchange-2013-cu14-released/
After you install this cumulative update package, you cannot uninstall the cumulative update package to revert to an earlier version of Exchange 2013. If you uninstall this cumulative update package, Exchange 2013 is removed from the server.

So dont try to remove it!

I take it that you followed the prescribed installation procedure:
Place the server into maintenance mode prior to installing, confirm the install then take the server out of maintenance mode
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Eprs_AdminSystem ArchitectAuthor Commented:
The Exchange Server 2013 is a new machine on my network.
I installed it for EXCHANGE migration from 2007 to 2013.

What else can I do ?
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Mark GalvinConnect With a Mentor Managing Director / Principal ConsultantCommented:
Do you have Support with MS?
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Eprs_AdminSystem ArchitectAuthor Commented:
I have no support with MS.
Can you open a call ?
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Mark GalvinManaging Director / Principal ConsultantCommented:
Sorry, no. I dont have support with them either.

At the end of my EXCH2013 trouble shooting.

Hope you get it resolved.

Thanks
Mark
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Eprs_AdminSystem ArchitectAuthor Commented:
Question:
I had some issues with AD Site. One subnet was wrong.
Now I want to prepare the Schema again but I have errors.
    Setup needs to contact the Active Directory schema master, but this compute
r isn't in the same Active Directory site as the schema master (1100-MyStreet).

Does the EXCH must be in the same SITE ?
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Mark GalvinManaging Director / Principal ConsultantCommented:
I believe it does need to be yes.
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Eprs_AdminSystem ArchitectAuthor Commented:
ok I sorted it out but still the same errors.
I cannot change an object from the EAC, also not from my old console.
This is really weired.
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Eprs_AdminSystem ArchitectAuthor Commented:
I need help urgently....because no administration is possible now.
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Mark GalvinManaging Director / Principal ConsultantCommented:
What about removing Exchange 2013 and going back to just 2007?
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Eprs_AdminSystem ArchitectAuthor Commented:
are it works again ?
because now I cannot change an object in 2007
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Eprs_AdminSystem ArchitectAuthor Commented:
Index was outside the bounds of the array.
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Mark GalvinManaging Director / Principal ConsultantCommented:
Happy for question to be closed with an allocation of points to me for suggesting MS Support as an option.

Thanks
Mark
1
 
Eprs_AdminSystem ArchitectAuthor Commented:
nobody could help me out here.
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