Solved

Returned Email not sent by user

Posted on 2016-10-27
3
25 Views
Last Modified: 2016-10-27
I have a user who had five mail delivery emails this morning for emails she did not send.  Where is the best place for me to start troubleshooting this issue?
0
Comment
Question by:PDIS
3 Comments
 
LVL 13

Expert Comment

by:Mark Galvin
ID: 41862117
Which version of Exchange are you using please?
0
 

Author Comment

by:PDIS
ID: 41862149
Exchange 2010
0
 
LVL 83

Accepted Solution

by:
Dave Baldwin earned 500 total points
ID: 41862301
If they are being 'bounced' back for delivery problems, then it may be what I call 'bounce spam'.  Spammers create emails that they know will bounce and use your client's email as the source.  It bounces back to your client because it then has their email address and nobody blocks their own email address.
0

Featured Post

Being driven mad by email signature updates?

Having to make a change to your users’ email signatures, yet again? Feel like your head is going to explode? Rely on an Exclaimer email signature management solution to make the process simple!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This video discusses moving either the default database or any database to a new volume.

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now