Solved

Public Folder not showing in address list.

Posted on 2016-10-27
1
40 Views
Last Modified: 2016-10-27
I created a public folder and granted several users access.  When they browse to Public Folders, they can see it.  When the users try and add the public folder to their accounts as a second mailbox, they get an error that the name cannot be resolved and the name cannot be matched to a name in the address list.

I'm thinking they should be able to add this public folder to their accounts list as it's mail enabled, and I'm also thinking it should show int he address list.  Now this is a public folder that is mail enabled and not a shared mailbox.  maybe that's my problem....

thoughts

cliff
0
Comment
Question by:crp0499
1 Comment
 
LVL 14

Accepted Solution

by:
Todd Nelson earned 500 total points
ID: 41862363
A mail enabled public folder should show in the GAL but may be hidden from the GAL by default.  Run this command to check...

Get-MailPublicFolder | ft -auto name,hidden*

Open in new window


If the value is 'false', then you probably need to update the GAL and download the updated GAL in Outlook.

Also, public folders are not able to be added to an Outlook profile like a mailbox because it is not a mailbox.  That is what the Public Folders list is for in Outlook.  If you want several users to use it like a mailbox, the you should implement a shared mailbox.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question