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  • Status: Solved
  • Priority: Medium
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CISCO SA540 firewall keep dropping the VPN

hi,

we using a  BELL 1000 DSL modem with a static IP  in the bride mode and setup my Cisco SA540 firewall as router connect to the modem, I setup this firewall a VPN connect to other branch office, it's good for 2 month.

but starting from 2 days ago, everyday it will randomly dropping the VPN 2 -3 times, every time reboot the firewall will connect the VPN again, I check the log file it keep saying like bottom, any idea? is that mean my IP in use or branch IP in use?
Thu Oct 27 16:03:53 2016 (GMT -0400): [Cisco] [IKE] ERROR:  failed to bind (Address already in use).
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Simon Chen
Asked:
Simon Chen
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2 Solutions
 
Craig BeckCommented:
That's a problem at the firewall that logged the error. Is there something else using the same source port?
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Simon ChenNetwork AdministratorAuthor Commented:
now I change the firewall to another one, it's same model, I keep it as spare. and now the VPN seems no dropping, but branch office user thought terminal server  connect to our head office will randomly get encryption error and kick out. but after connect back, all the program still in open status. any idea? is that mean the firewall connect still not stable to get the error like that? and the branch users' outlook connect to exchange show the status always connected.

it said:
because of an error in data encryption, this session will end, please try connecting to the remote computer again.
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Simon ChenNetwork AdministratorAuthor Commented:
it maybe cause by the internal network issue cause the firewall drop down. after I rewire the branch office network with a new switch, then I changed back the first firewall, so far already 2 days no drop .hopefully it's just the internal network cause the issue.
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Simon ChenNetwork AdministratorAuthor Commented:
I figure out the issue by  myselft
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