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User getting the group policy client service failed the logon access denied

Posted on 2016-10-27
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Last Modified: 2016-11-02
we have a user getting the above error message trying to login to our terminal server
we have checked the user account is not locked out, no unusual behavior seen
user able to login to windows 7 local pc but cannot login to terminal server
permissions on terminal server are good no changes
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Question by:David Elebute
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Expert Comment

by:David Johnson, CD, MVP
ID: 41863248
is the user a member of the remote desktop users group?
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Author Comment

by:David Elebute
ID: 41863627
Yes the user is a member of the group remote desktop users
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Accepted Solution

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David Elebute earned 0 total points
ID: 41863645
Found corrupt user.dat files, deleted them and user now able to login
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Author Closing Comment

by:David Elebute
ID: 41869869
i found the answer, no one gave me anything else to check
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