• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 50
  • Last Modified:

Exchange 2013 - emails lost - after stuck in outbox

Got a user who reported items stuck in outbox. Had a look and they were getting send/receieve errors.

So, copied items from outbox into drafts and restarted outlook. Then copied back to outbox and resent each item manually.

Nothing in sent items and none of the users recieved. Its as if they disappeared. Done this before and its always worked ok.

Any ideas?
0
paulfoel
Asked:
paulfoel
  • 4
  • 2
1 Solution
 
Spencer SchererSystems AdministratorCommented:
Could they not send to anyone?  Was this internal or external mail?
0
 
paulfoelAuthor Commented:
Nope all email was getting stuck. Sometimes restart of outlook fixed.

Weirdly I profiled up and could send the emails manually.
0
 
Niten KumarPrincipal Systems AdministratorCommented:
Is the user using one mailbox or multiple mailboxes?
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
paulfoelAuthor Commented:
Multiple mailboxes. I think this may be part of the issue.
0
 
paulfoelAuthor Commented:
All sorted now with separate profiles.
0
 
Niten KumarPrincipal Systems AdministratorCommented:
Apologies for not commenting earlier.  Do you want to try something or are you happy with the solution you have found.
0
 
paulfoelAuthor Commented:
no other answers at all.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Introducing Cloud Class® training courses

Tech changes fast. You can learn faster. That’s why we’re bringing professional training courses to Experts Exchange. With a subscription, you can access all the Cloud Class® courses to expand your education, prep for certifications, and get top-notch instructions.

  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now