Solved

Exchange 2013 - emails lost - after stuck in outbox

Posted on 2016-10-28
7
27 Views
Last Modified: 2016-11-13
Got a user who reported items stuck in outbox. Had a look and they were getting send/receieve errors.

So, copied items from outbox into drafts and restarted outlook. Then copied back to outbox and resent each item manually.

Nothing in sent items and none of the users recieved. Its as if they disappeared. Done this before and its always worked ok.

Any ideas?
0
Comment
Question by:paulfoel
  • 4
  • 2
7 Comments
 
LVL 3

Expert Comment

by:Spencer Scherer
ID: 41863752
Could they not send to anyone?  Was this internal or external mail?
0
 

Author Comment

by:paulfoel
ID: 41863989
Nope all email was getting stuck. Sometimes restart of outlook fixed.

Weirdly I profiled up and could send the emails manually.
0
 
LVL 6

Expert Comment

by:Niten Kumar
ID: 41864857
Is the user using one mailbox or multiple mailboxes?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:paulfoel
ID: 41866641
Multiple mailboxes. I think this may be part of the issue.
0
 

Accepted Solution

by:
paulfoel earned 0 total points
ID: 41878519
All sorted now with separate profiles.
0
 
LVL 6

Expert Comment

by:Niten Kumar
ID: 41878528
Apologies for not commenting earlier.  Do you want to try something or are you happy with the solution you have found.
0
 

Author Closing Comment

by:paulfoel
ID: 41885226
no other answers at all.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Read this checklist to learn more about the 15 things you should never include in an email signature.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question