asked on
Exchange 2013 - emails lost - after stuck in outbox
Got a user who reported items stuck in outbox. Had a look and they were getting send/receieve errors.
So, copied items from outbox into drafts and restarted outlook. Then copied back to outbox and resent each item manually.
Nothing in sent items and none of the users recieved. Its as if they disappeared. Done this before and its always worked ok.
Any ideas?
So, copied items from outbox into drafts and restarted outlook. Then copied back to outbox and resent each item manually.
Nothing in sent items and none of the users recieved. Its as if they disappeared. Done this before and its always worked ok.
Any ideas?
Exchange
Last Comment
paulfoel
Could they not send to anyone? Was this internal or external mail?
ASKER
Nope all email was getting stuck. Sometimes restart of outlook fixed.
Weirdly I profiled up and could send the emails manually.
Weirdly I profiled up and could send the emails manually.
Is the user using one mailbox or multiple mailboxes?
ASKER
Multiple mailboxes. I think this may be part of the issue.
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
Apologies for not commenting earlier. Do you want to try something or are you happy with the solution you have found.
ASKER
no other answers at all.