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"Other" phone numbers in Outlook not showing on my iphone when I sync

Posted on 2016-10-28
Medium Priority
Last Modified: 2016-11-15
recent upgrade on iphone

Any number thats in the "other" column isnt coming up on my phone

Ive 1000s of contacts ...

Its an iphone snobbery issue that its ignoring them.

I dont want to have to swap over all these number into "mobile" etc .....

Any way to get my iphone to list them and stop ignoring them?
Question by:feck1
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LVL 36

Accepted Solution

Kimputer earned 2000 total points
ID: 41863672
iOS is a closed system, so you can't force it to do anything pretty much.

I'd suggest you still change Other to Mobile to solve your problems. It can be done in seconds, with the correct Outlook VBA code.

Here's something to get you started (moves other to mobile, but only if other is filled in and mobile is empty). Meaning, you have to follow up if you have a lot of contacts left, and what the alternative entry should be (for instance, does you iPhone display numbers for Work2, Home2, Car?).

Public Sub ChangeOthertoMobile()
    Dim Session As Outlook.NameSpace
    Dim ContactFolder As Outlook.Folder
    Dim currentItem As Object
    Dim currentContact As ContactItem
    Set Session = Application.Session
    Set ContactFolder = Session.GetDefaultFolder(olFolderContacts)
    For Each currentItem In ContactFolder.Items
        If (currentItem.Class = olContact) Then
            Set currentContact = currentItem
            If ((currentContact.OtherTelephoneNumber <> "") And (currentContact.MobileTelephoneNumber = "")) Then
                currentContact.MobileTelephoneNumber = currentContact.OtherTelephoneNumber
                currentContact.OtherTelephoneNumber = ""
            End If
       End If
End Sub

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Author Comment

ID: 41867294
I will run a test and create a new contact and see what fields are ok for the iPhone to see

This is an update that has caught me off guard

Do I save that script in a notepad and save it as a .vba ? Do I run in from the location of the .pst file ?
LVL 36

Expert Comment

ID: 41868040
The script can by copied, and then pasted inside a running Outlook (in the VBA section, ALT+F11). After that, you can run it by pressing F5 while the cursor is inside the code, or run it as a macro with ALT+F8
If it's an online account, changes will be reflected on your iphone within minutes. If it's a PST file, you need to manually sync it with your iPhone in the manner you always do it.

Author Comment

ID: 41874646
Its not an .pst its an exchange account  

Will give that a shot soon when I have time, but I will back up first


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